• SONAR
  • SONAR X3d seems to be working fine but crashes on close (p.4)
2014/02/12 18:50:26
Matt
Please forgive my ignorance.... what specs would you like to know that are not in my signature and where do I find the information?  I'm happy to list any info that helps.
 
That's interesting about the 32-bit plugins.  I've always wondered, can I go through and delete all the 32-bit plugins that also have 64-bit versions and would this do anything?
2014/02/12 18:54:19
robert_e_bone
I'm telling you - those cats are up to their whiskers in it! :)
 
Bob Bone
 
2014/02/12 18:56:24
Matt
Hmmm.... I just went to look at my 32-bit plugins but in Sonar I only have two folders listed in the vst folders:
 
c:\program files\common files\vst3
c:\vstplugins x64
 
I have a "c:\vstplugins x32" on my computer but I didn't realize Sonar wasn't even looking in there.  Here's what I have in the two folders (if it matters/helps):
 

 

 
I'm using the VST3 version of Vienna could I erase the 64-bit?
2014/02/12 19:01:09
robert_e_bone
Sorry - I was asking krokodilen to list HIS specs, and didn't realize I forgot to add his name to the request.
 
Bob Bone
 
2014/02/12 19:13:56
Splat
CakeAlexS
hmmm now we have two OP's (probably different issues just same symptoms) and two cats, anything can happen ;).


robert_e_bone
Sorry - I was asking krokodilen to list HIS specs, and didn't realize I forgot to add his name to the request.
Bob Bone

 
LOL...
So always best then to start your own thread rather than piggy back...
Krokodilen any chance you could do this please to avoid confusion (as we've seen). There's a good chance your issue is different (although current advise is still valid in your case). Thanks...
2014/02/12 19:21:07
Splat
@Matt I saw the screenshot sorry I can't see anything right now of help. 
Please let us know about #4 and #23 I suggest ... and check your event viewer for different Sonar errors. Then we can move onto the next step, looks like Bob already has a good post lined up which he can just paste from another thread.
2014/02/13 01:42:26
mettelus
Hey Matt, I would not waste the time trying to sort/remove 32-bit plug-ins. There are a couple things with X3 that help you out there. First, in Preferences->File->VST Settings, the two checkboxes in the "VST3 Migration" should be checked, which will automatically take care of most of them for you (hide/replace). Second, 32-bit plug-ins have (32-bit) at the end in the browser, so you can make an effort not to insert them going forward.
2014/02/13 05:09:39
JimmyBoy
I did say I won't post anymore, I just can't help myself!!!
 
Here is an alternative to using debugging tools for windows..
 
If still crashing even after windows update and doing what they've told you, I'd like to suggest you download Diag Tool, and install it to the problem PC..
 
http://www.microsoft.com/en-us/download/details.aspx?id=40336
 
The Debug Diagnostic Tool (DebugDiag) is designed to assist in troubleshooting issues such as hangs, slow performance, memory leaks or fragmentation, and crashes in any user-mode process...
 
Then use these instructions from this blog to generate a report...
 
http://blogs.msdn.com/b/chaun/archive/2013/11/12/steps-to-catch-a-simple-crash-dump-of-a-crashing-process.aspx
 
Go to the section from the mentioned blog titled: LAUNCH DEBUGDIAG and follow all the steps in the next section titled: SET UP A VERY BASIC CRASH RULE - they use an example against the notepad.exe process - you need to have loaded sonar and select the sonarprd.exe process instead...
 
Then when you've activated the rule in the steps in that section, your ready to reproduce the crash - once you do this we should have a juicy report to look over
 
Edit: If you can locate the existing sonarpdr.dmp you can use the DiagTool Analyzer, to do this simply run the analyser and select crash/hang/analysis option, then add data files button and navigate and add the dmp file and then hit start analysis..
 

2014/02/13 08:21:54
Splat
Regardless windows update, update of drivers, switching on/off antivirus, running cake in safe mode, renaming AUD.INI, reinstall. Etc etc etc. Running a debugger process is a last resort type thing which I would avoid in a DAW environment (just like I would avoid ASIO4ALL). Sorry. If there was absolutely no other alternatives then maybe just maybe... but right now we have to go through standard troubleshooting. 9 times out of 10 this works.
2014/02/13 11:05:03
Matt
Yes I have installed so many windows updates my head hurts.... it is apparently never ever ending.  I went from IE8 to IE9 to IE10 to IE11.  Seriously they couldn't just take me straight to IE11?  Whatever....  will report back when I finally get a chance to work on some projects.
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