Yeah - I figured it was something like that.
I looked at some of his posts and saw some glimmers of dissatisfaction with the forum software, but that was about it - everything else was about various tunes and such.
Well TOS agreements are in place for good reasons, and this forum IS run and managed by the vendors - who are pretty lenient and patient when it comes to rants, and even about posts discussing competitive products.
I do recall some folks snapping when X1's massive redesign came into being.
Lots of those same folks began to appreciate the great care that did go into the UI redesign, and many actually posted back with kudos for improved work flow.
I happen to be a happy camper with X1 through X3, and am REALLY enjoying X3d. I always thought that while massively capable, 8.5.3 required an incredible retention of shortcut knowledge to really do well with it, almost like some black arts adventure into the unknown.
The change with X1 made Sonar WAY more accessible and user-friendly, and did improve my work flow quite a bit.
Bob Bone