Also I am pretty sure there are 2 MIDI volume commands, One will be global and the other just for the note. Velocity is sort of the same but normally changes the "Timber" of the sound and not just volume. Like hitting a piano hard or light sounds different, harsh or soft.
It's been a long time but it was CC10 for global volume and something else for the part volume.
But what Cook explained is how I do it too.
When you insert a soft synth, you will notice the new track, or multiple tracks, have an Audio Icon, not midi. Use that track to add the automation or add audio efxs via sends. There's no audio wave form drawn in that track, and that might through you off.