• SONAR
  • [Solved] Sonar x3c Crashing with x2a Projects and odd behavior (p.9)
2013/11/30 21:53:49
robert_e_bone
Try: Control Panel\Hardware and Sound\Power Options\Edit Plan Settings, then Change Advanced Power Settings, then Processor Power Management, then Minimum Processor State and Maximum Processor State.
 
I am also set to High-Performance power plan to start with.
 
Bob Bone
 
2013/11/30 21:55:40
Sir Les
The remote session has ended.
The tech did not want to even go into any event viewer issues...He did however clean up the installed trash and left overs, he confirmed there were no files cut and spewed onto my c drive,, with the bad download...as it did not finish the download...it did not download the files to my drive he said, and showed me all the download events just passed done.
And he did do some tweaks to stop auto updates, which I explained were possibly causing issues with cpu spikes....
He did some msconfig checks...to see what is running auto updates also, and told me I can turn these off...only after hiding the win 7 services ...and start up was the same...he said if you do not need these things running at boot up...stop them by unchecking the boxes.
But do not turn off services in the service pane under computer management left click computer= manage/services anymore...or ever with out knowing what they do...and what services are connected to them....
 
I told him if I have to, due to seeing error codes of critical natures, I will consult Microsoft tech support again, so as to make sure it is done right...under the same ticket within 30 days.
 
That is all, the case is closed...and he said the system is fine.
 
So...onwards and sideways we go....Sorry for that AlexS...but it is done right by Microsoft...so no worries...it can be turned on when need be....he showed me how to....but I already know how to....
 
So this continues in test mode and Christmas rush...and what a rush it is.....So more testing now ...to see if it is indeed the auto updates causing my cpu spikes and dropouts.
 
 
Stay tuned in to this bat channel.
could be a bit long..of a wait till I am back....so I will give you a few to respond...and then I am back at it...have to turn the nic off and the audio back on...to test.
Les
2013/11/30 21:56:58
robert_e_bone
http://www.7tutorials.com/how-tweak-advanced-settings-power-plan-windows-7
 
In this, they also tell you to always set min/max to 100% if plugged in, which will be the deal for a desktop.
 
Bob Bone
2013/11/30 22:01:29
Sir Les
Bob that is for laptops.
 
2013/11/30 22:11:19
Splat
but it is done right by Microsoft

Well I have worked on Microsoft call desks in the past. But what would I know ;) Boy I could tell you some stories.
 
The tech did not want to even go into any event viewer issues...
 
Exactly, if you can't see there errors there are no errors so you don't need to fix 'em, stage exit right onto next customer ;).
As a support tech you attempt to solve one issue at a time and get out quick, and give answers to the customer, anything they like so they can move onto the next issue. The job of tech support is not to train users (that takes all day and if they are opinionated that takes all month).
 
BTW the guy is probably a contractor and not necessarily a Microsoft employee, not that it makes any difference whatsoever.
2013/11/30 22:27:25
robert_e_bone
Sir Les
Bob that is for laptops.
 


Absolutely NOT just for laptops.
 
Bob Bone
 
2013/11/30 22:36:08
Sir Les
Well Thanks AlexS...You Just made my day....But seriously...seeing the data yourselves, and posted info...I have not had any real solution here for the spiking issue, ...turning off double engine is not the right answer, nor,was deleting the aud,ini...in our last session on the old build of win 7....which brought us to more problems, and the resolve was to reinstall win 7...That was my call to do...and I am not a Microsoft techie....but it was the right choice to make.
 
So who is what, and what is when, and how is nigh....the thing is, we are making progress to something behind the software causing spikes, drop outs, and possibly some bad plugins  installations ,and corrupted OS issues now resolved...Let us stay positive AlexS....I know you do not like what I have made him do in turning off auto updates...but it is done right, and we move on testing....and reading the event logs till we find the culprit.....and that is sideways progressions from backwards thinking...and it works because it is outside the box thinking....cause I tried it the other way, and it does not work out.
 
That is just the way it is with this system and devices I have....it is not capable to do internet and audio...period....nothing can be done about it...I tried wireless usb, and it did not work either....So that is it....and when this trouble shooting is over...the internet gets cut off for a long time....updated drivers I can port over like I was doing...once everything gels.
 
baby steps...Cheers!
 
 
2013/11/30 22:41:49
Sir Les
Bob I have looked in the advanced power management twice...there is no batteries on this system running a cpu....so that link is misleading...and thus it is for laptops.
 
And I do not have battery backup system to counter power shortages....so I have no idea how to get to that shown process you posted.
I even tried the setup unshown settings...but nothing changed much...and no it was not in that either.
 
So I cannot keep going round ni circles...as far as I know in bios all cores have been activated with all threads.
2013/11/30 22:44:34
robert_e_bone
Wow - done.
 
Bob Bone
2013/11/30 22:44:38
Splat
> turning off double engine is not the right answer
 
If you are running X3C (I hope you are) this needs to be turned off regardless, until X3D.
 
Could you paste the latest event log error messages. This time right click on the message > Copy -> Copy Table then paste (we didn't get all the info last time). No need to paste identical duplicates. Interested in errors only under "Administrative Events" (Red !).
 
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