hello!
I have two of these Shure KSM44's, and they are awesome!

One of them has developed an issue.  There are two shell parts that make up the outer body, and they have become loose from one another.  They rattle a bit and aren't snugly tight together like they should be.
 
It sounds and works just fine, so I just want to see if I can tighten the two halves together.  Perhaps some bolt or screw came loose after a few years of use.
 
There is one tiny little "screw" at the bottom, but nothing I have will fit in there and allow me to take anything apart or tighten.  I've never seen a bolt or screw like it, looks completely round.
 
Google has been a failure as well, and their Canadian service doesn't return emails.
Anyone have any idea if they can help me?  I'd be more than happy to take a few pics.  I'm sure it's an easy fix, I just have no idea how the body is tightened up!

this is not what you asked, but I'd suggest contacting Shure.  they might repair it for you for free for something like that.

I thought I could figure this out but I can't find any service info on the web.

I did find that BHphoto sells both new grill assemblies and replacement capsules for the Shure KSM series, so I imagine it is as easy as finding the screws and pulling it all apart.

When I took my buddies '58 U47 apart for repair there were 3 tiny screws and the rest just slipped together nicely.

The two (or four) dots on the side look like rivets... but maybe they are screws with some sort of decorative "cover"?)

It seems like if I had it in my hands it must be obvious how it comes apart.

I just don't have one to put in my hands... and now my curiosity has been sparked.

Good luck... keep us posted.


best regards,
mike

I am not afraid to take things apart physically, electronically.... is another story haha.

There is only one tiny little thing holding it together from what I can tell, but I have no clue what to use to loosen it :(

I also did email Shure Canada a week ago with no response as of yet.

Thanks for the reply guys!  I truly appreciate the help.

Is there any chance it is a tiny torx socket?

I'm at the stage where I have to look at that stuff with a magnifier.

For example; I have a hard drive I need to service and it uses no.6 torx, which is so small I can't really see much of it.


best regards,
mike

once upon a time, i sent in an old sm57 to shure, and they basically sent me back a completely rebuilt one, it only took about a week to turn it around...

i'd deal with them directly, unless you can find someone local who can look at it for you (sometimes studios hire 'gurus' to maintain their equipment, you might make a few calls for recommendations)

i own a ksm44 as well, mine is solid as a rock.
i'm sure it's just a missing part or something....

Shure has excellent service, and a flat-rate for most products. Go to their website where you can print out an address label. 


I see, though, that they specifically say that items shipped from Canada are automatically forwarded to their Canadian distributor in Quebec. But I went to the Canadian distributor's site and they just redirect you back to the main Shure page when you click on "support". Looks like a call to Shure's "distributeur autorisé" will need to be your first step. You don't want to drop a $1k mic into the mail without knowing where it's going.

I agree that contacting Shure is the best option.
The smallest Torx I have it #3, and the smallest hex wrench is 0.7 mm. And the stereoscopic microscope has become a good friend. Without the right tools, you may break stuff. And most of these tools are just not worth buying if you only need them once in 10 years.
 
Wilko
 

If it were me I'd take it apart and put it back together like I trusted myself to do a good job.

Shure must not think it's such a big deal... they sell replacement capsules and windscreens to retail customers through BHphoto and other retailers.

It can't be that big a deal.

If it was able to vibrate apart all by it's lonesome... I'll bet a human can put it back together without too much trouble.


best regards,
mike

Years ago I sent in a 57 for repair....they sent me back a refurbished mike....not the one I had sent in......I was not happy about that, I got on the phone and complained....they promptly sent me a brand new 57