TS got the ticket created with an incorrect issue. I called them back after the ticket was closed 'As Intended'. The ticket was written up to state that the track audio meter would not show when record was enabled.
That was not the issue. The issue is that when a track is record enabled, Melodyne will not produce audio when touching or moving blobs.
I called back and talked to another TS rep. I made sure that the issue was understood and they are researching it with another ticket.
It runs out that if you want to hear the blobs move while record enable is active, you need to use IM. I never use IM in audio tracking. I don't think I should have to either. I have outboard gear to do my monitoring and level setting.
I explained that to TS.
I left him with this - If it is supposed to work that way with IM active when a track is armed for record, then it should be documented or fixed to work like I thought it would. From my POV as a user, I don't believe I need to have IM active to use Melodyne, nor is it documented that way.
I was nice about it too and thanked him for his time. ;)