After being frustrated with trying to help folks on seemingly project specific issues, I am wondering if a community Gobbler account is feasible. Obviously it creates its own level of access issues, but would be helpful to see things directly for folks who choose to use that route. Since it would be more a "temporary sharing" feature the need for a long term backup is N/A. A utility to perhaps only access it via SONAR, etc. would also help potential spam issues.
Just a thought here. Trying to envision and troubleshoot via text only can be a bear.