thanks scook...I've PM'd Dan...different browser result in the same.
 

FWIW, I have had great results in the past simply emailing cakewalk support. They have responded quickly and interacted promptly until we ironed out the problem. They probably don't want to be deluged with a bunch of e-mails but I have done that sometimes as a last resort. They have always been very kind and courteous. Maybe give that a shot. Check under support on their page for the email address. 

Yes, thanks Sidroe. I've been trying that but am getting the 'internet is broken' message. Dan suggested disabling my Virus...or uninstalling, which I don't want to do. 
 
I've been in contact with Dan via PM and he's suggested a process, which unfortunately didn't work. I'll either have to wait to contact Tech support, or do a restore from a backup image, when Mel was working okay...not the updated version in X3 mind you, but at least it was working. 
 
As previously mentioned, it's working in X2, but I've been spoiled by X3 and don't want to go back. 

I can understand not wanting to go back from X3! LOL!