scook
By contacting Cakewalk support or a PM to cakewalk staff.

Thanks for the reply.
 
Come to think of it, I no longer see a link in my Registered Products for the Free Mutant Patches for Z3ta2.  I wonder what else is missing from My Account page -- this could be indicative of a bigger problem with my account.

I don't see it. I bought Z3TA+2 last year and I did get the powerhouse dance pack free. I don't see anything else for it. 

musec03
After much discussion, help from Dan Gonzalez and many others...
We figured out why many cannot locate the freepack Polybius in their Cakewalk accouont.
 
It could be waaay down your list, at the date you first obtained Z3TA+2... on my account the freepack link was waay down the list right below the original download link for Z3TA+2...
 
I hope this helps you....

I remember posting that within the first 30 minutes of it being released

tonedef
Come to think of it, I no longer see a link in my Registered Products for the Free Mutant Patches for Z3ta2.  I wonder what else is missing from My Account page -- this could be indicative of a bigger problem with my account.

I always take a snapshot (by saving the my account web page) after each purchase, just in case. Then I have something on my own PC to refer to for serial numbers, etc.

scook
I always take a snapshot (by saving the my account web page) after each purchase, just in case. Then I have something on my own PC to refer to for serial numbers, etc.

That's a good idea.  It's a shame I didn't ever think to do that.
 
Do you have any idea why I am unable to send a PM?  This is the message I see:
 

You won't be able to send PMs until you have ...

• been a member for at least 3 day(s);
• made a total of 25 post(s);
• earned at least 0 point(s) for post scores (based on the ratings on your posts);
• earned at least 0 reward point(s); 
   
  You have been a member since 10/11/2006, with 25 posts, a score of 0, and 0 reward points.
  

 
It looks like I meet all the criteria, yet the forum still will not let me do it.
EDIT: After this post, I was able to send a PM. Perhaps it is 26 posts that are required, not 25; if so, somebody might want to change the wording on the explanation to prevent confusion.

You just crossed the threshold, I do not know how fast the process updates. There is always support via e-mail or phone (on Monday) http://forum.cakewalk.com/FindPost/2839291

scook
You just crossed the threshold, I do not know how fast the process updates. There is always support via e-mail or phone (on Monday) http://forum.cakewalk.com/FindPost/2839291

Thanks!