• SONAR
  • what about making sonar x2 stable? (p.8)
2013/12/17 14:22:39
Anderton
elijahlucian
CakeAlexS
I find quite a lot of disrespect for people that have problems with Sonar on this forum.  Sort of a love it or leave it mentality.
 
It's not disrespect, if people want to jump ship - jump. We're here to help when we can, discussions can be interesting as well within the product as long as they are specific or within expectations. Otherwise it's a waste of our time.
 
I regard Cakewalk now as two different companies, the pre X-3 company and the current X-3 company. The time around X-2 esp sucked, X-3 company is looking good and has learnt or is learning from its mistakes. If people have had enough of their Sonar version, come into X-3 land, or jump ship (whatever). Just not interested in debating about it whatsoever. You are either in or you are out.




well that sure is a rose-colored way of looking at it... however it IS the same company, with the same customer base and access to the same code as roland had. 
 
this is not a $20 album that you bought in high school that you realize is super crap. this is a tool that is defective. period. I submitted a bug that could be reproduced by tech support as well as many others on the forum. Cakewalk is directly responsible. If i buy a company and I have defective products, it is my responsibility to answer for them, it is still the same company "CAKEWALK", my bug report was submitted back in April.. Plenty of time to release a patch, or when Gibson got a hold of it, perhaps they could have reviewed X2 bug reports and did a final patch as a courtesy to their customers. 
 
Even windows vista was stable in the end before win7 was released. win7 was great, and all, but at least MS FIXED their product before releasing another!
 
sure, we have 'speed comping' now.. but we were PROMISED fast comping with X2! that's what the take lanes were!? or did the marketing videos just lie to me? 
 
most software companies, when they introduce a feature, makes sure it works. or they find a way to compensate for it, such as speed comping, but not at a $150 price tag. I dont need the extras. I just want a working X2! I already own melodyne! why am i paying a bloated upgrade price for things i don't need... basically an update to guys like me... every 'new feature' I already have everything! I have AAS, I have REAL acoustic guitars and a space to record them, got reverbs, got FX... what I DONT have is a stable platform in which to use them. I can't believe people can accept this skewed vision on business. it's ridiculous.
 
anyways I'm unsubscribing to this thread. 




Just so we're on the same page, according to Merriam-Webster: "Defective: having a problem or fault that prevents something from working correctly." Not all customers are like you, have the same needs, own the same collection of plug-ins, or care about (or even encounter) the same bugs. If Sonar X2 was truly "defective," and it was not possible for it to work correctly, then my YouTube channel would have no music videos on it.
 
A product can have a defect without the overall product being defective. My car's left side lock is broken, but the engine still runs and I can still get from point A to point B. I would not consider the car defective. I would consider the lock defective.

FYI Vista has been available for purchase for almost 7 years yet it still has problems, and still gets updated. Microsoft is very generous about continuing to update end of life products but they have to, given the zillions of enterprise installations all over the world, many of which lack sufficient hardware power to run new operating systems efficiently.
 
All software has bugs. Virtually all companies will at least try to fix the show-stoppers that affect a significant number of users. Past that it's all a matter of time, resources, ability to reproduce, future plans (e.g., resources will usually not be spent on fixing something that will not be included in future versions), and customer base.
 
It's very unfortunate, and no doubt highly frustrating, that Sonar has a bug which greatly impacts your ability to do projects the way you'd like to work. I am not minimizing that at all. What I do question is the universality of this problem, and its applicability to the majority of users that would justify diverting resources away from fixing more common problems and doing new product development.
2013/12/17 14:35:52
Anderton
Danny Danzi
You put it through its paces and bang...roadblock. You come to find out that....THAT particular roadblock is probably not going to get fixed and well, speaking as an emotional human being, it's easy to see where people could be pretty upset, ya know? I'm in the same boat with you though....I accept it, but only because I don't have another choice other than to go back to tape. Every DAW will have its quirks and will never be perfect. This I know. I just feel for those that may not have been as fortunate as us with stability or their need for specific functionality. It's just easier to say "we feel your pain" instead of "you're a troll....read the manual, update your drivers, get a new computer" when in reality, the person just may be experiencing issues that have affected work-flow.



Agreed. Civility is never wrong. There are people who come in here and point out there are issues, file bug reports, and often check first to see if anyone else is experiencing the problem. We feel their pain and respect their efforts to help fix a problem. Then there are the people who present opinions as facts or base their arguments on factual errors, then wrap up with a statement that basically says anyone not sharing their opinion is obviously an idiot or a Sonar apologist. I can't feel too much sympathy when they're treated as trolls.
 
Another take on this: There are people on this forum who are PARTNERS with Cakewalk in the quest to produce better software by documenting problems, finding out how to make them repeatable, and filing bug reports through the proper channels. They are no doubt gratified when a bug they've identified is fixed. Then there are those who upon encountering a problem, complain about being "paid beta testers."
 
For the latter, in the immortal words of George Carlin: "Some people say the glass is half-empty. Others say the glass is half-full. I say you need a different size glass."
2013/12/17 14:38:15
dubdisciple
Alex...I'm not sure of a nice way to ask this or even if it is a violation of TOS to do so.  I preface this by saying I am not trying to insult you and certainly wish you no harm.  At the same time, i cannot be the only one wondering this:  Do you have some kind of mental or drug related diagnosis that  causes odd outbursts?  I ask because I will certainly try to be understanding and compassionate if you do, but i am a bit perplexed otherwise.
2013/12/17 14:44:35
Splat
dubdisciple
Do you have some kind of mental or drug related diagnosis that  causes odd outbursts? 



Yes I live in a mental hospital, My condition is I cannot stand whingers, and worse I cannot stand people without a sense of humour. Nice angle though, well done, second time you've done that this week (last time I answered you with reasonable respect, this time it looks like a vendetta). If you are in the next door padded cell maybe one day I'll come around explain it to you.
 
Anyway I just don't care what you think and your passive aggression, positivity please (haters will hate, let 'em leave) .... Cheers...
 
2013/12/17 14:49:11
Anderton
Interesting segue: From whether Sonar is stable to whether people are stable.
 
I think the short form is that by and large, people have more bugs than software.
2013/12/17 14:54:55
Splat
Anderton
Interesting segue: From whether Sonar is stable to whether people are stable.
 
I think the short form is that by and large, people have more bugs than software.




That is for certain!!! :)
2013/12/17 14:56:59
dubdisciple
Alex..There was nothing passive aggressive.  It was a direct question. A yes/no type  I have no vendetta against you.  It was an honest question and one I guarantee others have thought even if they did not bother to ask. .  This is not the second time I asked you this.  i did ask you something along the lines of why you seem to get into arguments thread after thread after thread.  You did not quite answer that either but I suppose that's a nice way of saying "none of your business" which is perfectly acceptable.  I'm just trying to see if I am dealing with a guy who is out of his mind or a guy who just likes to fight.  Either way, it's probably best to ignore you. The line between humor and insanity is often decided when the only person laughing is the one who thinks he is funny.
2013/12/17 14:57:45
Dyonight
John
The most important thing for software is that it works. All else is meaningless if the program you are using is unstable. Crashing is not something we as users should become accustom to.  It shouldn't matter who is developing it or how much we may like the developers. Instability should never be viewed as part and parcel of using software. 
 
True bugs will be found in just about any software out there. That does not mean that its OK to produce a product that will not run without crashing at very inopportune times. BTW all crashing is inopportune.
 
Its also important to note whether its really the software that is causing instability. We need to be very careful in pointing fingers at what may turn out to be wrong culprits.
 
Before we make a claim about instability we need to be very sure that it is in fact the software that is the problem. One clue that this may be the case is that others don't have the same problems even though they are doing the same things. 
 
When a poster sets up a recipe for finding a bug I find it very useful if others can replicate the same action. 
 
We also need to distinguish true bugs from poster dislike or a different way of doing things that the poster may not know about.
 
None the less none of us should be required to live with unstable software.  
 




yeah I like this one.
 
I realized that "DIY Windows optimizing" can cause immense and unexpected troubles, making people wanting to destroy Sonar even if they are the ones at fault.
 
I would like to see one day a software that can use computer hardware without having an operating system to filter everything.
 
Install, let's say sonar, on a formatted hard drive and the pc will boot into Sonar. loll. Like a digital recorder. Using hardware with built-in id codes (kinda efiboot?), each one will know what they are and Sonar will access hardware directly with no interferences. No drivers, updates or whatever beside Sonar.
 
I think troubleshooting would be easier :D
2013/12/17 15:04:44
Splat
MR R Edwards - please stop trolling me, this is what you wrote that last week. Good day to your Sir.... I really don't care. Go and have a good moan about something else. Thanks for the direct attack though, appreciated
2013/12/17 15:10:33
dubdisciple
You obviously do care or you would not get into several fights a day.
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