• SONAR
  • IMHO, Dumb User Mistake Should be Caught by Sonar X3 (p.3)
2013/12/09 14:52:49
Splat
However ultimately I don't think it's the responsibility of the end user to meticulously trace bugs. That's the responsibility of the developers or, possibly, the beta testers.
 
You mean QA. Responsibility or not, if you cannot reproduce it again, the chances of somebody else reproducing it will be extremely hard and time consuming. When Sonar crosses threads with itself it is extremely difficult to reproduce, and issues with third party software or drivers are impossible to reproduce. Only a certain amount of time will be spent on testing until a wild goose chase is declared.
 
Hence the reason why you still have the bug. Responsibility or otherwise that is the reality.
Didn't you know you are the beta tester?
2013/12/09 15:04:19
Splat
I'll give you an analogy. Your brand new car is squeaking, you put it into repair garage and tell them it is squeaking.
You get it out of the garage, guess what it is still squeaking!You go back the mechanic and shout at him "It's still squeaking", he swears it isn't.
So you both get in the car, drive around and point out the problem to him exactly....
Whereupon the mechanic says oh I didn't hear that, sorry my hearing isn't that great, I'll fix it.... Or the mechanic says, well actually that's your soul of your left shoe rubbing the break pedal. Or the mechanic says - oh fair enough, I will fix it but there's other faults I've found that need to be fixed first.
 
So really your responsibly to point out the problem, their responsibility to fix it (if it is indeed an issue). Issues often don't get resolved by magic.
2013/12/09 15:24:41
Sanderxpander
This is getting pretty banal. Once again you seem to disagree with something I'm not saying.
And in turn, you seem say it's fine if people charge money for unstable software and wait for the user to point out problems?

I'm out, you can count yourself one up again.
2013/12/09 15:30:37
dubdisciple
Alex..can i ask you a serious question that is meant with no offense?  Do you just like to argue?  It seems like you find one over nothing almost daily.  You seem like a nice enough person.  You certainly are a big supporter of Sonar.  I just have to wonder why these exchanges happen with you so much?
2013/12/09 15:34:48
Splat
@Sander What exactly were you saying then? You stated it was the developers etc responsibility to trace bugs and I disagreed, I stated it is in fact the users as it's almost impossible for s/w companies QA dept to trace particular bugs, and to be honest it should be a team effort.
 
I didn't mean to annoy you, you are entitled to your opinion as I am to mine. Nobody said you were stupid or anything, aren't we able to debate things here or show our opinions?
 
In what way does a difference of opinion become an argument unless there is some fact getting in the way?
2013/12/09 15:38:23
Splat
I just have to wonder why these exchanges happen with you so much?
 
Because I am opinionated, or I step in when I see something that I see is just plain wrong, and that's what happens to people who do this sort of thing on the internet. Most people just leave that sort of thing alone, I don't. When I make mistakes or I am wrong I am prepared to admit it.
2013/12/09 15:44:35
Splat
And let's be more specific here:
 
> And in turn, you seem say it's fine if people charge money for unstable software and wait for the user to point out problems?
 
All software is unstable and full of bugs. It may not be fine but it is the norm.
2013/12/09 15:44:44
Sanderxpander
Mainly I feel the way Dubdisciple does, that you are arguing for the sake of arguing. I'm tired of it, so you can think what you would like to think about Sonar, me or my opinions. I've made my point to the best of my ability and there is no point in arguing further since we're descending into banality. Thanks to Dub for echoing my thoughts and showing that I'm not alone in this. You are welcome to add a last word, this really is my last post in this thread now.
2013/12/09 15:48:36
Splat
Again I'm sorry if you perceive this as an argument. I guess you are an idealist and I'm a realist here. As an idealist I'm prepared to accept what you say, sadly it's not going to happen the other way around... I'm sorry you took it personally.
2013/12/09 15:54:03
dubdisciple
I guess you kind of answered my question, but not really.  Thank you for trying and not taking offense.
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