Sorry but I shall paste the other questions again...
Did you run windows update several times (there have been several USB fixes for instance)?
I also suggest you install the optional performance fixes in windows update.
You said you disabled onboard sound - in the BIOS? (I'm checking how you did it).
Anything at all in in the
event viewer?
Maybe a screenshot of mix control would be nice.
Any later drivers here to try (what version of mix control are you running?) NB stick to ASIO mode.
http://beta.focusrite.com/releases/scarlett_mixcontrol/ (beta drivers!)
>BIOS update for your motherboard?Possibly, I'll look but the machine is really new. Please do. thanks.
And here is how to turn off Intel Speedstep for I7 (I think, I just did a google):
http://answers.yahoo.com/question/index?qid=20100308130827AA18AEG Geographically, I'm two months from everywhere so it's going to be difficult to substitute the Scarlett but I think that has to be next. Without trying the above first or pasting any errors??
Focusrite normally take two working days to respond via email, however I strongly recommend you take heed of this so you can rule everything out first (don't jump the gun, if anything this will be good for your future interface if you believe there is a fault).
You'll need to put in the time, so when you get a chance...
Cheers.