• SONAR
  • Cakewalk Announcement (p.96)
2017/11/30 16:41:23
xjordanx
Noel Borthwick [Cakewalk]
Thanks folks, sincerely we are as sad about this as you are. As mentioned in the announcement please rest assured that your software will continue to work and the servers are still active. This is very new so we'll publish a FAQ as we gather more information. 


I got htis news late last night while in the middle of installing all my software on a new computer. I got the the Cakewalk web site to log in and download Command Center, and saw the announcement. really bummed.
 
Now this morning I cannot get anything from command center and cannot download the software! It is supposed to still be available, right? I wonder if the server crashed because everybody is trying to download all their products at once...
 
This is tragic and makes no sense to me. Well, it just confirms my beliefs and feelings about "Gibson brands" as a company. 
 
Anyone know when the servers will be operational again?
2017/11/30 17:08:40
Ademir
Rest easy, boy
The Cakewalk site is undergoing layout changes.
It will normalize soon.
Nothing has changed regarding downloads and licenses.
2017/11/30 18:41:22
Tim Flannagin
grbarteck
I appreciate the sentiment and intentions that Jarsve has in creating the Microsoft petition.  While I don't think this has any chance at all (sorry to be a pessimist), I feel that he would appreciate a native English speaker to express his appeal to Microsoft in terms that may attract more interest from both Sonar users and Microsoft.  As a rare contributor to this forum, here's my opportunity to post...  I've given my own translation/interpretation of Jarsve's text, with an increased slant toward why Microsoft might consider this at all. 
Jarsve... I hope I have expressed your intentions accurately (and by the way, good job on the English... I respect your effort very much.)
 
Note: I'm not interested in debating the language or promoting this myself... this is my donation to Jarsve and the forum to use, edit, or ignore as you all wish...  I don't feel strongly enough about this to push it myself, but I don't mind giving this to someone who wants to try.  Good luck.. and even though I am exploring different DAW's, I would sign this if asked.   Here it is:
 
Dear Microsoft,
 
The Cakewalk Sonar user community is surprised and upset by Gibson’s unexpected announcement that they will no longer develop this capable and respected audio production software.  Sonar users are passionate and loyal supporters of their favorite DAW (Digital Audio Workstation) as the best tool to express their creativity on the Microsoft Windows platform.  This software has a documented history of innovation and evolution, from its early roots in MIDI sequencing to being one of the most comprehensive audio production packages available today.  Sonar customers are very proud of the many exclusive and “first-available” features that demonstrate impressive and progressive development in recent years.    Some examples include early adoption of 64-bit architectures, ARA implementation, and the ProChannel user interface that is favored even as competitors are learning to emulate its appeal.  Since Sonar users are also aware of Cakewalk’s close collaboration with Microsoft on advancing music production technology, the undersigned on this petition ask for your consideration.
 
With the future of Sonar development in doubt, please consider adopting/acquiring Sonar as a new Microsoft branded DAW.  This idea could bring an abandoned user community into a new era of Sonar development, while also solidifying Windows as a desirable music production platform for a new generation of music makers.  The Sonar line is already geared to support all user types, from beginner hobbyists through professional production studios.   
 
Although music production may not represent a significant portion of the Microsoft customer base, the Windows platform has not yet earned a first-choice reputation among many in the artistic community, and it seems recent Microsoft advertising has shown interest in changing that. 
One logical solution is to provide the artistic community and all Microsoft Windows computer users a default place to start their musical journeys.  Tighter integration with Windows and access to Microsoft resources would enhance stability and reliability even further to retain and attract customers that want to make music with Windows.  Existing Sonar users would be drawn in by application familiarity and compatibility with their years of past Cakewalk/Sonar project files.  New users would be drawn in simply by their musical curiosity of this "new" Windows feature and the ability to explore the music they want to make from within the Microsoft family of products.
 
 


You know, with Microsoft trying to position the Surface line of computers as an "Artist / Designer" tool, a nice, fully functional DAW would be a wonderful addition. I can't imagine that folks wouldn't at least consider one of the Studio models if it were already tricked out with the touch screen, Surface Knob, DAW, etc. Maybe that could / should be included in the pitch to MS.
2017/11/30 19:25:41
MarianoGF
Great job. Please, don't forget the to tell in the highlights that SONAR is also a TOUCHSCREEN DAW. Maybe that could give to Microsoft a more clear idea of how developed is SONAR, in comparison to other DAWs.
2017/11/30 20:00:56
chuckebaby
Anyone else notice Command Center is timing out ?
Same thing with "My products" page.
Server is not connecting.
2017/11/30 20:39:47
ØSkald
chuckebaby
Anyone else notice Command Center is timing out ?
Same thing with "My products" page.
Server is not connecting.


Same her with the command senter
2017/11/30 20:42:44
looneymusic
chuckebaby
Anyone else notice Command Center is timing out ?
Same thing with "My products" page.
Server is not connecting.



CCC is currently telling me I have no connected products, however Sonar still works if loaded up manually.
2017/11/30 21:00:46
jvlm57
I have a few things I want to add. First, as to the comment "Keep the politics out of this please the Code of Conduct still applies." Apparently the code of conduct applies to us and not Gibson and possibly even Cakewalk. This was politicized when the decision was made to not even bother to send out an email to customers, instead letting us learn on social media or somewhere else. And I'm not sure what code of conduct was in place when Gibson/Cakewalk decided to push the lifetime updates and then extend it for 3 more months knowing full well that Sonar was on extremely thin footing. I've read a lot here. I am sorry about all the Cakewalk people that are losing their jobs. But I also am trying to understand how if you were all so dedicated to Sonar and to us, how and why would you let this happen the way you did? And why would you con us into spending for a lifetime update license when from reading the reddit thread it appears there was someone and apparently more than just one that new what was coming. As to refunds? Cakewalk and Gibson can try to legal their way out of it, but the fact remains the entire lifetime updates was a sham designed to get a few extra bucks before Sonar was killed. I am trying to blame this on Gibson, but based on what has been said in this forum and what has been coming out, it seems at least some members of the Cakewalk team also hold some culpability for the bogus lifetime updates scam. The fact is, the program was continued to be sold knowing the "lifetime" was going to be far less than a year for many. And that it was so heavily promoted and extended for an additional three months makes the "sale" that much more fraudulent. A class action lawsuit IS a possibility. When it comes to the law, you cannot sign away rights or be immune from responsibility if the document in question (including a sales contract and EULA) is contrary to the law. If you sell a product under false pretenses, you are not protected from liability. I am also getting tired of hearing about "ifs and whens" when it comes to some kind of permanent activation code. I bought a lifetime subscription (that would be MY lifetime) so my product is supposed to work regardless of updates and/or even Sonar going away. With the underhanded way the product continued to be sold knowing the end was coming as well as the unprofessional and suspect way Cakewalk users were not notified and with the erratic nature of the servers as well as no one seeming to know how long they will remain active, I am really concerned about anyone following up and actually insuring the product we bought continues to work as advertised and sold. I would feel far better about all this if the Cakewalk folks would provide us email addresses and/or business offices and/or support numbers for people at Gibson so we can find out when to expect these remaining issues to be resolved. 
2017/11/30 21:16:21
yevster
Clearly, Gibson are aware of having some obligation to their customers as they didn't shutter the place entirely and cut costs. Clearly they're still paying some people in development and support (as evidenced by Willy Jones' post). That said, here's the "lifetime update" feature as it was billed by Cakewalk in the announcement:
 

SONAR Platinum with Lifetime Updates
From June 1 through August 31 2016, purchasing or upgrading to SONAR Platinum will give the buyer free, lifetime updates of any future core features, enhancements, and fixes. Customers who purchase SONAR Platinum with Lifetime Updates will never again need to pay for another renewal of the Rolling Updates plan.

 
The word "any" does not imply any specific quantity of core features, enhancements, and fixes. So, without being a lawyer, I would suspect they're on firm legal footing.
 
As to your other claims, you may wish to check with a lawyer in your jurisdiction before making such vast assertions.
2017/11/30 21:26:12
looneymusic
yevster
 
As to your other claims, you may wish to check with a lawyer in your jurisdiction before making such vast assertions.
 


Pretty sure that is what several of us, at least, are currently doing. 




© 2025 APG vNext Commercial Version 5.1

Use My Existing Forum Account

Use My Social Media Account