Guy walks into the store, asks what that thermos thing is...clerk says "it keeps hot things hot and cold things cold". Cool, says the guy, I'll buy one.
Comes back the next day demanding a refund, saying it didn't work. "You said it would keep hot things hot and cold things cold, but it doesn't!"
"What did you put in it?" the clerk asks.
"Coffee and ice cream."
Customer: what does this Neutron thing do?
iZotope: it will tell you where to set every knob for a professional, radio-ready mix.
Customer: cool, I'll take it.
Next day, customer is experiencing buyer's remorse...
Customer: you told me this would tell where to set every knob for a professional, radio ready mix. It doesn't.
iZotope: in what way did it not meet your expectation?
Customer: _____________________
{please fill in the blank, e.g. "it suggested setting the master fader to -96 dB and then go take singing lessons"}