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  • Solved : Forum help! Reset password How? : Solved
2013/11/17 15:07:24
rodreb
Forgot my password. Requested a password change/update.
They sent me a generic password so, at least I'm able to get back on the forums with my old name.
Now trying to reset that generic password to a new one of my choice but it keeps rejecting every new password I try to put in!
I cannot seem to find any way to contact the administrators. Anybody know what I'm doing wrong???? Help!
2013/11/17 15:41:59
Splat
Must be at least 8 characters long and it probably won't accept old passwords.
Otherwise please explain to us what "reject" means exactly (say what you see).

Thanks
 
Alex
2013/11/17 19:11:21
rodreb
"Password change failed"
2013/11/17 19:52:07
cowboydan
I just changed my password just to see if it worked. It worked just fine. You have to enter your old password (in your case , the password that was sent to you). After that you have to enter a new password that consists of 8 letters or cijfers. and enter this twice.
It shouldnt be a problem.
2013/11/17 19:56:00
scook
Maybe try a different browser.
2013/11/17 20:25:34
rodreb
Just tried again, same results. Password change failed. The only browser I have is Internet Explorer.
2013/11/17 20:59:46
James Argo
Do NOT copy paste your temporary password when you change the password in your User Control Panel, instead, re-write it (type it with your keyboard). Try it out...
2013/11/17 21:06:23
Splat
> The only browser I have is Internet Explorer.

Google chrome here:
https://www.google.com/intl/en_us/chrome/browser/

Firefox here:
http://www.mozilla.org/en-US/firefox/fx/

They are free.
2013/11/17 22:37:35
rodreb
Yes! Thanks James Argo! That did it. Cannot just copy & paste the temp password in. Had to actually type it in.
2013/11/18 03:15:30
James Argo
Glad to help... :) They should mention that on how to change the password since people tend to just copy paste the temp password...
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