• SONAR
  • ADMINS - please let users edit their own threads as SOLVED - DEAD HORSE(move along nothing (p.2)
2013/11/11 13:33:00
Anderton
Of course, users have the ability to edit their own thread titles so if someone thinks a problem has not in fact been solved, they can change it back (as you did). But the problem is that a lot of users don't modify the thread titles. I read every thread that has a "solved" or "resolved" simply so I can be aware of problems people encounter, as well as the solutions. That has helped in terms of helping other users, but also, in terms of solving problems I encounter in my own system. Also, having "solved" makes it easier to do searches.
 
I marked your thread as "solved" because I duplicated the conditions you specified, was able to solve the problem, and gave the steps I took to solve the problem. So, it sure seemed solved as I was able to duplicate the problem and come up with a solution. However, I think that's the only instance where I've marked something in opposition to the sense of the poster. The forum is moving so fast these days that if thread titles aren't modified within hours, the thread will often slip off the page and no one will learn about a solution to a problem that might affect them.
 
The ability to scan which threads have solutions to problems is very important. If all users would do this, it would be very helpful but they don't. So, we have four choices:
 
1. Force people to edit their threads as appropriate (ain't gonna happen).
2. Let threads that solve problems and don't have thread titles edited exist in an unmodified state (diminishes the value of the forum).
3. Edit thread titles as appropriate (possibility for inaccurate assessment)
4. Ask for permission before modifying the title (increased workload, and I assume most people would say "ok" anyway)
 
All have pros and cons but given that people can edit their own thread titles if they feel there has been a problem, then (3) seems like the best option.
 
2013/11/11 13:33:08
StepD
I'd rather have the admins do it and get it wrong once in a while than wait for everyone else to start doing it. A lot of posters don't do it, and it definitely saves time in the long run.
2013/11/11 13:40:34
Guitarmech111
Craig, I did have 2 threads that were resolved(and help much appreciated!), but those are not the ones I am talking about and with seeing another user have their thread marked as solved, but wasn't - that is what prompted me for this thread.
 
John, you are only seeing the negative. I am trying to post the positive where one of my threads recently and another users thread were not solved, but marked as such.
 
These are my thoughts - I consider my threads as mine and don't believe anyone should edit them. If they are solved, I usually never update the title. If that is the new forum policy, then that needs to be documented and enforced. I am a freedom and liberty kind of guy and I can tolerate some censorship, but I am not open to all of it especially if it is not so.
2013/11/11 13:44:10
John
I have asked posters to come back and post that their problem was fixed after I gave them a solution for it. Most have been glad to do it.  
 
I think its courteous to do so. When an admin does it to the title it actually helps.  Its trend I am in favor of.  
2013/11/11 13:48:31
John
One can start a thread but it does not belong to them. Ultimately, neither does ones posting. 
 
Posting and starting a thread are privileges not a right.  
2013/11/11 13:54:30
Guitarmech111
The only thing that matters is perception.
 
IF a new forum policy is that ADMINs edit the title of a thread to something that it is not, I am not really for it. If they ask me to change a thread title as resolved and it is, I am not against it. This is a new behavior by the mods and I am not totally for it.
 
I need to read the forum terms to see if this is a new documented behavior or not...
2013/11/11 14:02:20
John



Guitarmech111 wrote;
"IF a new forum policy is that ADMINs edit the title of a thread to something that it is not, I am not really for it. If they ask me to change a thread title as resolved and it is, I am not against it. This is a new behavior by the mods and I am not totally for it."
 
If they modify a title and it is inaccurate no one, least of all me, would be for it.  That however is not what I have been advocating.  I think I have made my position on this clear.
 
 
2013/11/11 14:07:21
Guitarmech111
me too.
2013/11/11 14:28:04
stevec
I dunno...   I think this is a good case for the 80/20 rule, and so far the mods seem to be at least 80% in their Solved assessments. 
 
If a poster cares enough to modify the thread title after the fact because they do not consider it resolved, that poster is likely to modify it again if it truly is resolved (I'd imagine you would fall into this category).  Unfortunately the 80/20 rule probably applies in reverse (overall) when it comes to meeting this OP criteria. 
 
2013/11/11 14:36:16
Andrew Rossa
Sorry if we marked a thread resolved or solved before it was. Most users don't do it and posting this thread isn't going to change it. If we see something that says problem fixed or they found a workaround or whatever, we mark it solved. The reason is so we can move on to other threads. If we have to keep reading the same thread that has been solved but just has more continued conversation, it just takes more time away from other folks we could be helping.
 
If we erroneously marked your thread solved, just delete that [Solved] part for now.
 
It would be great if all users marked their threads solved or answered but the reality is it doesn't get done. I know it's not a perfect system.
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