• SONAR
  • ADMINS - please let users edit their own threads as SOLVED - DEAD HORSE(move along nothing (p.5)
2013/11/11 15:28:37
Splat
Dead horse.... ? Where?
2013/11/11 15:30:31
Leadfoot
Wow... Keep doing what you're doing guys, and thank you for all the help you've given on the forum. I, for one, forgive you for occasionally prematurely marking a thread as solved. NEW TOPIC!!!
2013/11/11 15:39:59
Guitarmech111
man, can someone just delete this thread please or move it to the coffee house?
2013/11/11 18:19:16
sharke
The problem could (theoretically) be solved if admins had a way of privately marking a post as solved, which would show up for them and not for normal users.

I'm in two minds about the issue - on the one hand, it's good forum etiquette to mark problems as solved (especially the ones which have titles which reflect badly on Sonar but which turn out to be user error). On the other, there are going to be instances in which the question of whether or not a problem has been solved is subjective.
2013/11/11 18:59:10
Anderton
sharke
The problem could (theoretically) be solved if admins had a way of privately marking a post as solved, which would show up for them and not for normal users.

 
But that would defeat the ability of "normal" users to quickly scan the forum for solutions. I can't be the only person who does that...am I?
 
sharke
I'm in two minds about the issue - on the one hand, it's good forum etiquette to mark problems as solved (especially the ones which have titles which reflect badly on Sonar but which turn out to be user error). On the other, there are going to be instances in which the question of whether or not a problem has been solved is subjective.



The user error ones are IMHO the most important ones to flag, because if one person is encountering that problem, it's almost certain others are as well but they might not take the time post a thread about it, or they might have a workaround and don't care...but they would appreciate knowing that they can do something they didn't realize they could do.
 
I think the fear of inaccurate assessments about whether something has been correctly identified as "solved" or not is truly a non-issue, because as far as I can tell so far there have been only two (?) instances of something being marked as "solved" when the OP thought it actually hadn't been. Compared to the number of threads that have been marked correctly, I think the benefits far outweigh any potential drawbacks - especially because the OP can always change the thread title, thus alerting whoever thought it was solved that it wasn't really solved after all.
2013/11/11 19:46:57
cliffr
Wow, what a thread.
 
I think the Admins (and Craig) are actually appreciated by most, and are doing the right thing by everyone quite frankly.
 
And when I see comments of this coming down to "Respect for the OP", it just makes me think ... wow, blow it out your flaming rear end man, talk about hot air.
 
If anyone get's short changed in the respect department around here, I would say it's those very admins and Cakewalk staff who come here to help.
 
QDOS to Cake for turning up here and cutting through all the criticism and lack of respect to provide the help that they do.
- Very Much Appreciated guys -
 
Cheers - Cliff
2013/11/11 20:04:42
Anderton
Thanks Cliff, I indeed feel appreciated. And I also know that this is a public forum, so you get all kinds. But what makes it worthwhile is solving someone's problem, or for that matter, being alerted to a bug and being able to reproduce it so it can be fixed.
 
Compared to lots of forums, this is a bastion of sunshine, cooperation, and enlightenment.
2013/11/11 21:13:21
John
An observation. I don't normally start threads. I tend to respond to threads already started. On the few occasions I have started threads they tend to be informative. Meant to convey something. I'm not therefore in the position of asking for information very often. I think this has me viewing the forum more as a data base. A repository of information that can be searched or browsed. This would have me coming to it from perhaps a different perspective from Conley.  Because a title post from his perspective may be from a wish to receive something that is both critical and timely. The need for the post to not be tampered with in any way is part of the nature of making sure that he is giving accurate information and can count on receiving as accurate information in return. He isn't looking at the forum as a large repository of data but rather discrete, independent conversations that have at their core, accuracy. That becomes paramount. Where for me its ease of retrieval that is more important. 
 
I don't know how one can reconcile these two views. But I do believe Conley has a legitimate fear that I should not be so dismissive of.
 
At the same time I honestly don't believe that appending a single word to a title is anything less then helpful for the vast majority of forum users. The rationale seems solid to me and I have used it to skip by completed threads. Ones I know do not need me to post an answer. 
 
So I see it as a way for admins to mark threads as "taken care of" thus leaving more time for other threads. This also has the added bonus of advertising a completed problem and its resolution for those that wish to read about it.  The originator may feel put off because no permission was given for changing the title.   
 
The only thing to say is no real harm is done by the change. It is to me very beneficial. 
2013/11/11 21:26:06
mudgel
This thread just reminded me to go back to a recent thread and mark it solved. Thanks.
2013/11/11 21:31:59
Splat

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