Featherlight
Royal Yaksman, Was curious how long it took for them to get back to you after your initial proposal??I am also an Addictive Drums owner for some time and emailed them about this with all my info several days ago but have heard nothing back so far...
I was actually a bit shocked because it was the next day. I just took another look at the emails they sent and noticed a case number on them. So I'm not sure if you email XLN direct from your own email, if you get one of those? I'd assume so, but I've been horrifically wrong before?!!
Perhaps try going to their site, click on the support tab and do the request from there. That way you will get to fill in all their boxes and you should get an automated reply that they've received it straight away.
But yeah, the whole process was swift as!