• Software
  • Several iLok plugins not launching
2016/08/14 15:07:06
Fleer
WTF? 
This is what I get when I try to use Soundtoys, Blackhole (Eventide), AutoTheory (MozaicBeats) or Loom (AIR):
 
"Blackhole could not be loaded. Please contact the software publisher for support using this software.
Error details:
Relation query was attempted when disallowed."
 
Well, WTBF? Could it be that this is only AU related?
2016/08/14 15:17:57
Eddie TX
Ugh, unfortunately there seems to be a widespread iLok snafu happening right now. See this KVR thread for more info.
 
I got hit by this after installing the demo for Zynaptiq Adaptiverb. Many others experienced major problems after doing so, but in my case it only resulted in my Softube plugins no longer working. Weird.
 
Best not to do any iLok auths or moves until this is sorted out.
 
Cheers,
Eddie
 
2016/08/14 15:18:08
Bajan Blue
Fleer
Have you checked iLok manager is running? Since a recent windows update, mine does not start automatically every time now  - and I have changed from automatic to delayed start - no difference.
So I now just start manually every time I start the Computer.
Nigel
 
2016/08/14 15:20:17
Fleer
Thanks, Nigel, for looking at this.
Apparently it's something else. There are some posts in other forums about this. And they're always talking about the same plugins. Should be iLok related though.
See for instance here: http://community.airmusic...lugins-in-ableton-live
2016/08/14 15:21:57
Fleer
Eddie TX
Ugh, unfortunately there seems to be a widespread iLok snafu happening right now. See this KVR thread for more info.
 
I got hit by this after installing the demo for Zynaptiq Adaptiverb. Many others experienced major problems after doing so, but in my case it only resulted in my Softube plugins no longer working. Weird.
 
Best not to do any iLok auths or moves until this is sorted out.
 
Cheers,
Eddie
 


Cheers, Eddie, was afraid it would be heavier than I thought. Seems a real PITA.
2016/08/14 15:22:00
Eddie TX
BTW, I need to remember not to install newly-released software until it's been out in the field for a while. Even demos from respectable developers.
 
Cheers,
Eddie
 
 
2016/08/14 15:32:41
Fleer
That couldn't be the reason, Eddie. I only deactivated UltraChannel from one location to activate at another. That, and changing my iLok account password. Those were the only things I did and next all of Soundtoys, Blackhole, Loom and AutoTheory were out of reach. Those had been installed for months at least.

Edith: worst of all, it indeed freezes whatever application you're using, your DAW or even Ozone 7 Advanced.
2016/08/14 16:48:26
Eddie TX
The problem isn't limited to the Zynaptiq demo, it seems. I'm reminded of the "iLokalypse" debacle of three years ago. During these episodes, doing anything iLok-related - authorizations, license moves, etc. -- can spell doom. It could be days or weeks before it's all settled, unfortunately, and I don't expect PACE to be forthcoming about what's being done to rectify things. Sorry for the gloomy assessment, but I've seen this movie before.
 
I have and use many iLok-protected plugins, but I do wish iLok wasn't a thing we had to worry about. Never a good situation when so many products share a single point of failure.
 
If I were a dev who relied on iLok copy protection, I'd be livid (again). They're the ones who'll be fielding support calls from angry customers. I should note that the Zynaptiq guy has been on the case, doing whatever he can to help. But the problem appears to be out of his control, unfortunately. Sigh.
 
Cheers,
Eddie
 
2016/08/14 17:08:52
Fleer
Exactly. Every user is told to contact developers, wich will make them cringe since they're not to blame. Might even convince them to develop an alternative and abandon iLok entirely.
2016/08/14 18:34:10
arachnaut
Sigh, here we go again.
 
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