• SONAR
  • Gibson / Cakewalk Announcement FAQ - Finally Some Answers from Customer Support! (p.2)
2017/11/30 04:45:01
TheSteven
What happens to my account?At this time, our servers and website will remain active. You will be able to utilize your software without interruption, and will have access to your account and products as normal
So don't panic, but don't take it for granted that it will permanently stay available.
That they aren't turning off the lights may indicate that they're trying to keep their options open or are trying to sell assets. I have no idea, I am not going to speculate further and I am leaving this thread to obsess about other things.
 
Best wishes to all!
 
Peace out
...Steven
2017/11/30 08:22:04
tonydude
I've rated the article as not helpful.
 
I've given feedback that the article does not provide clarity on how long the servers will be available or how will users be able to re-install if the authorisation server is taken offline. 
 
Those are important questions which are not being answered.
2017/11/30 08:28:02
dappa1
True Tonydude.
what happens when the server goes down? 
 
Authorisation goes songs goes. Does Sonar owe us an explanation?
2017/11/30 14:14:19
HARDDRlVER
dappa1
True Tonydude.
what happens when the server goes down? 
 
Authorisation goes songs goes. Does Sonar owe us an explanation?

You think they owe us 'anything'...
That's an easy answer. But who knows what they're doing.
'At this time'...the servers are still up.
But that was when they stated 'at this time'...what...Wednesday? Even Thursday is not 'this time'. That was 'already' 'then'...thus is now.
They've made a few things absolutely clear. No refunds...even for those who had their monthly fees stolen from them since abounding shut down. Surprised? No me. Not now. After what they've done, nothing will surprise me.
I'm not going to 'guess' at what they might be doing. I've heard 'guessing' since day one.
Know one knows but them. So if you're still gonna cross your fingers and HOPE, go right ahead. Their track record should be enough of a red flag that you're not gonna see squat from Gibson.
If I were to make any guess as to what they're up to, they're just sweeping the floors, handing out the last of the paychecks and wrapping it up.
They know...Cakewalk 'higher-ups' who still may be on their way out, must surely have brought the authorization/reinstall issue to Gibson's attention. Even faithfu-to-us cakewalk employees must've said something before they walked out the door. They and the authorization notion HAD to have been flatly ignored, period. The subject being withheld from the recent post speaks volumes...to me, anyway.
So why not just stop all the 'I bet they're' and all that.
The writing on the wall is clear.
We're small potatoes to them. Theyll pull the whole plug eventually, and soon, I have no doubt.
They pulled a dirty trick with the lifetime update, we all know that...but they have to assume we're the little guy and have no collective power, so they have no interest in our issues. Keeping the servers up is only costing them more money every day, with no money coming in to even cover the electric bill for the servers.
They have what they feel are bigger issues...their creditors. There's a real face on the creditors that they can't simply close the door on, compared to us. We could go banging on the door and they have no obligation to even look out the window at us. So long as we just kick and cry, they can turn a deaf ear to that.
There's a 100% chance they'll have to face the creditors. The chance of a class action suit...(based on (how many) lifetime members who were duped)...that chance is so small...why bother with us... (in their eyes).
I'd like to see the Vegas odds on the Sonar servers staying up for '×' days...or that Gibson will have a heart and offer us at least an authorization code.
As I mentioned before...to do ANYTHING for the cakewalk customer will only cost them more money, when there's none coming in to support the cause.

Personally, I would be willing to pay 'something' to cover the cost for them to get someone to work that out. IF their were enough offerings, and IF someone their would listen. ..they might understand that we actually want to be the ones paying for THAT ONE SERVICE. Heck, with enough of us offering up $20 bucks or so, I'm sure it would amount to thousands on their end...just to get someone to write us a code.

OR... aren't their now many ex-employees who could do that on their own? Yeah, piracy...I know...but look at it this way...
If THAT were to happen...just the off-handed hacking of the code so we got what we felt was rightfully ours ..something we paid for in good faith...AND IF Gibson came after us because of it...then they'd be giving us our day in court. THAT is where our voices could be heard. We're not trying to download a movie we have no intention of paying for. We are the ones who have been on the up and up. Our funds have been there for the taking...with our blessing, all along...we paid faithfully. Cutting into the code could/might be the only way we could have our day in court.
Hey, we don't want to do it...we're begging for a simbelance of severance equality...a smidgen of acknowledgement for the years many of you have invested into this company and it was YOU who kept it alive.

Just my two synths
Joni
2017/11/30 17:50:37
fireberd
I tried that link and get a blank page.  
2017/11/30 17:57:53
ActionOxford
The announcement is a non announcement. It doesn't say anything really. They said that the servers will remain online "for now." But that's a nothing statement. What is "for now?" Using Sonar from this point on is a faustian bargain. Or, for the Star Wars fan, Gibson is saying, "I have altered the deal pray I do not alter it further." 
2017/11/30 18:05:13
JohanSebatianGremlin
Looks like all my Les Pauls will be Chibsons from now on.... Ho hum.
2017/11/30 18:52:21
AT
Here is a few things that are known - 
 
If you have payments on your lifetime upgrade Cake has said you will get an install key, just as a fully paid customer.  You can complain, but you are actually getting a better deal than someone who picked up the lifetime over a year ago.  You paid less for the same software.
 
Cakewalk has said that once the servers go down, every owner will get an installation key.
 
When they give the key to us, that means Cakewalk's code is dead.  The only reason to give us the key is legal reasons and that they have no hope of making money off the SONAR code.  Otherwise they'd let the new code owner deal with us.  I don't know the first thing about coding, but from what I've gathered it is old, and Cakewalk continued to add to the code, and add and add, introducing more bugs and conflicts w/ every improvement, which they then went back and tried to fix.  The old Cake refused to write a completely new code from bottom up.  I've heard that P5 took one guy a year to write, yet, despite Noel's jumping on me, I still think it would have been cleaner to start from P5 and start adding to that.  I don't know if he is correct, but ...
 
Someone could still buy the name "CAKEWALK."  If we get the install key, they should write a completely new program, and simply use some of the ProChannel modules and synths.  And charge us accordingly.
 
There is no hope in a lawsuit, even in litigious America.  What does "lifetime" mean?  In prison, a few years.  In music, less, tho sometimes more.  See Fruity Loops' lifetime update.  If you thought Cakewalk meant your lifetime, you need to think more carefully in the future with any business dealings.  I've had people lie to my face, and this ain't it.  Some bad business decisions in a declining market isn't evil, it is life 
 
That being said, if I bought guitars, I wouldn't buy a new Gibson.  Ever.  Just as I won't buy a Chevy (and I use to be a chevy man) because of their $18B government bailout they never paid back.  Use your economic clout, however big or small.  It makes one feel good but don't think it will change much.  I don't expect the Dallas Mavericks to play hard once I stop recording the game (and commercials!) when they start picking their noses and strolling up and down the court.  When they were winning 50 games a year, sure I'd watch them goof off and lose.  They could make it up in the playoffs. Now - they ain't doing nothing for me or themselves if they don't play hard.  But it makes me feel better that I'm not enabling their losing behavior.
2017/11/30 20:00:41
JohanSebatianGremlin
AT
 If you thought Cakewalk meant your lifetime, you need to think more carefully in the future with any business dealings.  I've had people lie to my face, and this ain't it.  Some bad business decisions in a declining market isn't evil, it is life 
I did not by any stretch believe lifetime updates meant my lifetime. However because the company in question already sold yearly update subscriptions, I did have the expectation that lifetime updates would be longer than a year. Foolish? Apparently so. Like I said earlier, it has told me all I need to know about buying anything Gibson related in the future. So much so that when the time comes, I will likely happily buy pirate products that infringe on their copyrights and service marks.
2017/11/30 20:15:35
Joe_A
I'd use the term "might buy" rather than "will". 😊

Edited: I see you used the word "likely". You're ahead of the game.....
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