• SONAR
  • X3 bug: normal template always loads despite the setting (p.2)
2013/10/16 12:04:09
scook
Did you try to toggle the value in the registry?  You could also try re-personalizing SONAR by CTRL-SHIFT when starting SONAR. This will reset some registry keys and copy files from the master set in "C:\ProgramData\Cakewalk\SONAR X3 Producer" to "your user directory\AppData\Roaming\Cakewalk\SONAR X3 Producer". Keep in mind, if you have made customizations to data in "your user directory\AppData\Roaming\Cakewalk\SONAR X3 Producer" such as AUD.INI, Cakewalk.ini Master.ins, you might want to make a backup copy of the directory before re-personalizing.
 
Alternately, phone support will be open in about an hour.
2013/10/16 13:23:20
robert_e_bone
Since you were not aware of Run As Administrator being different than having Admin privileges, did you by chance NOT use Run As Administrator when you did your installation?
 
I do not know if that has bearing or not - but some people have reported various issues when their install did not specifically Run As Administrator.
 
Bob Bone
 
2013/10/17 12:13:01
pdarg
I just double-clicked on the install files, and they installed from there.
I am the administrator on this machine, so I don't think that is the issue.
2013/10/17 12:19:22
lfm
pdarg
I just double-clicked on the install files, and they installed from there.
I am the administrator on this machine, so I don't think that is the issue.


But since Vista all application are run as User - unless forced to admin.
 
I would try the suggestion to rightclick and install. Some parts of registry are not accessible unless elevated to admin.
2013/10/17 13:33:46
scook
pdarg
I just double-clicked on the install files, and they installed from there.
I am the administrator on this machine, so I don't think that is the issue.


Are you logged in as the administrator or did you just grant a user ID administrator privileges. There is a difference. Normally the administrator ID is hidden and it has a higher level of access than a user ID with administrator rights.
2013/10/17 13:35:44
robert_e_bone
The Cakewalk Read Me file that gets created when you open the Read Me First application has only the following text:
 
"
To install SONAR in Windows 7 or Windows 8, you must be logged in as a user with administrative privileges.  You may install from any account, but you will be prompted to elevate your privileges when the installer is launched.
 
Once the product has been installed, it may be run from any account without the need for administrative privileges."
 
I do not know why they do not ask for the installation to be specifically Run As Administrator, but lots and lots of us here in the forum actually DO right-click on the installer and specifically click on Run As Administrator, in order to get the right privileges for the install.
 
To the Cakewalk folks - If indeed it is recommended to Run As Administrator, I would ask that you update the Read Me document to reflect that, so that folks do not continue to run into this issue - which seems to be often enough to warrant some sort of change to the doc.
 
Bob Bone
 
2013/10/17 14:22:46
pdarg
No - I am the adminstrator and only user for this computer.
There is something wrong with X3 and this issue.
2013/10/17 14:45:19
FastBikerBoy
I think you are mis-understanding the term "Administrator" as already mentioned several times. I can assure you that the option does work. You should try a re-install using the "Run as administrator" option found by right clicking on the install icon.
 
If that doesn't work then start looking further, but as I understand it there is a difference between "administrator privileges"and an "Admin" account.
2013/10/17 21:28:34
robert_e_bone
Logging on with an account that has administrator privileges is NOT the same thing as Run As Administrator.
 
You MUST explicitly tell the Sonar installer program to Run As Administrator, to get the correct privileges to do what it needs to do.  To do so, right-click on the installer program, then click Run As Administrator.
 
We are trying to help you, and this advice works and has been verified over and over and over and over again for a LONG time.  I just gave the same advice THIS AFTERNOON to another poster, and he installed again using Run As Administrator, and he just thanked me and marked my post helpful, because it fixed his problems.
 
So please, give it a shot.
 
Bob Bone
 
2013/10/18 13:58:05
pdarg
I appreciate your efforts here.
I re-installed X3 and the X3b patch - using the "Run as Administrator" approach for both EXE's
There is no difference; the box won't stay checked, but still loads the normal template on start.
Cakewalk - this is a bug issue - please comment.
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