user access control turned off?

Thanks for hanging in there.
 
I am wondering if your removal of X3 was complete or not, as there are a few things to be done in addition to going into Control Panel>Uninstall a Program.
 
So, if you don't mind one more crack at removing X3 and installing it again, please do the following:
 
1.  Go into Control Panel>Uninstall a Program, and run the uninstaller for Sonar X3 (both 32-bit and 64-bit, if installed).  If it asks you if you want to delete any unused items, tell it 'No To All'.
2.  Now, open a Windows Explorer window and paste the following into the address bar, without any quotes, and hit Enter:
 
'C:\Users\your-user-name-goes-here\AppData\Roaming\Cakewalk'
 
3.  OK, for the above, if you see a sub-folder called SONAR X3 Producer, delete it.
4.  Now paste the following path into the address bar of the Windows Explorer window, again without the quotes, and then hit Enter: 
 
'C:\Program Files\Cakewalk'
 
5.  For the above, which is for a 64-bit X3 install, look for a sub-folder called 'SONAR X3 Producer', and if there delete it.
6.  Now paste the following path into the address bar of the Windows Explorer window, again without the quotes, and then hit Enter: 
 
'C:\Program Files (x86)\Cakewalk'
 
7.  For the above, which is for a 32-bit X3 install, look for a sub-folder called 'SONAR X3 Producer', and if there delete it.
8.  Now it's time to delete 2 registry keys, if present.  Run Regedit (the Windows Registry Editor).  There are 2 keys to look for, one for 32-bit X3 and the other for 64-bit X3:
 
\HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Cakewalk Music Software\SONAR Producer\
 
The above is for 32-bit X3.  Once this key is opened, look for a SUB-key called X3, and if that sub-key is there, then delete it.  (meaning delete the X3 sub-key, if present).
 
\HKEY_LOCAL_MACHINE\SOFTWARE\Cakewalk Music Software\SONAR Producer\
 
The above is for a 64-bit X3 install.  Again, after opening the above key, look for a SUB-key of X3, and delete the X3 sub-key, if present.
 
The above steps should get completely rid of a 32-bit and a 64-bit X3 install, and once these steps are completed, you should be able to do a clean install of X3, making SURE this time around to right-click on the installer and then click on 'Run As Administrator'.
 
Sorry to put you through that again, but if there were any remnants of X3 they could have theoretically jazzed things up.
 
Please perform the above steps and post back after completing the install and seeing if that took care of it.
 
Bob Bone
 

Thanks again for your specific directions. I wonder if i should wait until the X3c release ??

Well, X3c will simply be a maintenance release that will install over the top of X3b, so I don't know that there is any point in waiting.
 
Bob Bone

So did you phone tech support? Posters often forget this is a peer to peer based forum. I don't see any reason not to make the call, unless you live outside the states or can't speak English. Email, on the other hand, sometimes takes a long time to be replied. But I'd say it's better than just wait for X3c or whatever...

After all, it's not like it's a showstopper bug.
 
Registry stuff is often copied to many places - local machine, users and current user. I often find you have to tweak more than one place in general.
 
To correct such things one might try to activate loading last project at startup - and later restarting, remove that again - and see it things are turned around.
 
When upgrading to S8.5 from 4, I did the mistake of migrating old setting and folders from S4 and it was a mess with many things. Project templates not compatible and such.
 
From then on I let new install keep it's defaults.

bob is correct, unless you remove those registry keys upon uninstall of sonar your not really totally uninstalling sonar.
 
 
 

I will try calling tech support later today.