overdub
Hey guys,
I've been trying to contact support at Celemony too...but for me, none of their support links are working. I wound up sending an email to support@celemony.com in hopes to reach someone.
I'm fairly sure I'd like to upgrade to the Editor version but I don't even have 'essentials' running yet. Where do we get the key to run it in X3? I sure would like to try it out before upgrading. Thanks for any clues.
Dub
PS I never received any email from Celemony
I think you do not get the "link" until you register Essentials, which it sounds like you have not yet registered. Once you register it, Celemony will probably offer you a one time offer to upgrade to Editor for $149. At least that is how it was with me.
The process/way it worked for me was as follows: In your Cakewalk account page, there is also a serial number for your Melodyne Essential. In Sonar X3 you will need to highlight some audio section, and then in X3 click "region FX" and then choose Melodyne, and then choose "create region FX". This is how you access Melodyne from within Sonar X3 itself. When you first try to access Melodyne in Sonar X3, you get a pop up window that takes you through the Melodyne registration process. Once you register, you will (probably??) get the offer for the upgrade price to Editor and they will also send you an email with that offer.--at least that is where I first got the offer to upgrade. The offer was a one time offer and was good for 14 days with a specific end date.
BTW, I sent my requests to "sales@celemony.com" or to "webshop@celemony.com" and got a quick reply. Just make sure you first register your Essential to start the process. Again, this is how it worked for me and probably is the same for you. Hope this helps.
[[Edit: Just posted and saw that Lawajava beat me to this. Still hope this helps]]