• SONAR
  • Monthly Subscription
2017/11/27 18:09:09
RichBtt63
Anyone else been charged for their monthly subscription ?
 
2017/11/27 18:25:24
chuckebaby
i believe books are closed, as well as the cakewalk store.
i am curious though similar to you if users are still being charged, that would be horrible.
2017/11/27 18:52:34
Mike Real
YES I just received an email notification with a charge for December! I'm very annoyed. you can't tell me any good reason or excuse. I hate to say it but Crooks? I'm waiting for a response from cakewalk, but I do not expect a reasonable explanation for the charge. you can't tell me that it takes time to close subscriptions... I'm waiting for some bull response
2017/11/27 19:13:46
danbottomburp
I was also charged yesterday, I've already asked cleverbridge for a refund, they said they have asked cakewalk to approve the refund.
Either way, if they do not approve I will just take it up with my bank and get refunded that way. 
Will edit and update in due course 
2017/11/28 08:17:54
SWANG
I was charged as well. Emailed support for advisement. Keep you posted...
2017/11/28 10:19:47
celopadua
I was also charged last week, and am waiting for a response from cakewalk.

If they don't answer by the end of the week, I will issue a refund complaint with my credit card company so they can retieve the funds from cleverbridge for "fail to deliver the paid service".
2017/11/28 12:51:01
RichBtt63
My payments are with PayPal so I can always hit the dispute button for us all 
2017/11/28 14:05:35
Cat Cave
I received this from support:
"Charges should have already stopped.  Let us know if they haven't.
SONAR will continue to function unlocked."
 
Keith Albright
Product Support
Cakewalk, Inc.
2017/11/28 14:12:30
John T
Hmm. I just followed the link to cancel in the payment emails, but it just takes me to the close down announcement page. Doesn't seem to be any way to cancel from the customer end. I'm sure nobody's got any ill intent, but all the same, I don't like that.
2017/11/28 15:19:08
guitarwiz1
I don't even see the option to cancel my subscription anymore.
My bill date is 12/4/17 so I guess I have to wait and see.
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