sharke
Would the bank not charge you a fee in the case of a payment being declined?

No, I never have been in what is essentially a debit card transaction.This happened just last month, a web hosting autorenewal was declined because I forgot to transfer money into the account. The payment failed, I just went to my web host account page and made the payment directly a couple of day later, no fees charged. Can't say how anyone else's bank would handle it, but it's never been a problem with any bank I've used. I think it's just treated like going to the grocery store to buy milk if I didn't have enough money in my account, or trying to withdraw money that isn't there at an ATM. Transaction declined, oops. An electronic check might be treated differently. Anyway, Cleverbridge replied that they had cancelled my subscription directly, anyone worried about it might want to go that route.

Thinking about this some more, I bet there are at least some monthly members users who aren't pro-active audio forum readers. Are they just going to have their payments taken until they notice something is up?

 
A FAQ has been posted with contact information here: http://www.cakewalk.com/Support/Knowledge-Base/2016000087/Gibson-Cakewalk-Announcement-FAQ
 
Perhaps I wasn't clear enough in my post. Every single subscription is in the process of being auto-cancelled. We did it at fast as we can. I apologize it could not be done faster, it is not entirely within our control.
 
Additionally everyone that was on a monthly plan and has not yet reached 12 payments has been taken care of so that they can continue using SONAR.

OK. I'd still like to get the payment that went out yesterday back, though. Not had a response from either cleverbridge or cakewalk support, have contacted both through the formal channels.

Willy Jones [Cakewalk]
 
 
Additionally everyone that was on a monthly plan and has not yet reached 12 payments has been taken care of so that they can continue using SONAR.

Can you explain this further? I am on a monthly payment plan which I have just started last month. Can I expect my payments to continue as scheduled through Digital River? Will I ever be able to reach full ownership or should I cancel it now? The FAQ on this adds more questions than it answers. Thanks for any insight you can provide.

dnelson1971

Willy Jones [Cakewalk]
 
 
Additionally everyone that was on a monthly plan and has not yet reached 12 payments has been taken care of so that they can continue using SONAR.

Can you explain this further? I am on a monthly payment plan which I have just started last month. Can I expect my payments to continue as scheduled through Digital River? Will I ever be able to reach full ownership or should I cancel it now? The FAQ on this adds more questions than it answers. Thanks for any insight you can provide.

This concerns me as well.
 
I was only two payments from full ownership. Now my subscription is set to expire in June 2018.
What happens in June?

I'm under the impression the Bakers are working through monthly subscribers fixing accounts so nothing expires....
 
I may be wrong though...  it has been known...
 
 
 
No, really...

dnelson1971
Can you explain this further? I am on a monthly payment plan which I have just started last month. Can I expect my payments to continue as scheduled through Digital River? Will I ever be able to reach full ownership or should I cancel it now? The FAQ on this adds more questions than it answers. Thanks for any insight you can provide.

No your payments will stop.
Yes you will be able to keep using SONAR.

guitarwiz1
I was only two payments from full ownership. Now my subscription is set to expire in June 2018.
What happens in June?

You are a full owner now and fully unlocked. Your payments will stop soon.
 
We chose June 2018 as the expiration date to give ourselves wiggle room in case we need to release an update. Picking a date in the future means you will qualify for any SONAR update released between now and June.

So I've been paying for Sonar for the past ten months and Joe Schmoe just bought his last week, and only made one payment. But everybody gets to keep their versions and continue using it.
 
"That's fair."
 
I would suggest a free upgrade, but what would the Platinum Subscribers get?
I'm happy with the version I have now, but if I had known how things were going to transpire. I would have upgraded early instead of waiting to pay off my current version.