Seems that we are stuck with a buggy X2a.. i spendt to mutch money 
on this already, i demand a uppdate to X2b. I can not afford going for X3 when that also is bugged !

Seems to me money is more important, than satisfied customers and a stable daw
not changing versions like underwear, just saying.

Cakewalk: time to satisfy your customers for a stable DAW.
not just X3 but X2 as well.

JimmyBoy

markyzno

JimmyBoyHi I'm relatively new to sonar x2 as I jumped on board in Septembers rounds of the sales marketing thing...  If I knew X3 was coming out then I may have held off for a while longer... 

 Welcome!  

JimmyBoy - Well if I change Playback and Recording Driver modes, for example MME to ASIO and back an exception occurs - this has been sent in but I've heard nothing of it and thinking its a known issue - when will this be fixed? 

 Please list you sound card and system specs 

JimmyBoy - Notebook sleep kicks in and causes unpredictability with playback device, sometimes changing settings and randomly choosing other devices, disabling others, check box visible while driver name listing disappears - is this a known issue or will this be fixed? 

 ALWAYS have sleep mode turned off, you can change this in your windows power management settings 

JimmyBoy- Preference settings lost on next restart of notebook - gives me the impression that sonar doesn't shutdown cleanly hence again feel stability issues exist... 

 See above 

JimmyBoy - Each time I start Sonar X2a there is always some settings I need to check before starting a new project, for any existing project I open I always need to again check preferences.  There just hasn't been a time where I'm comfortable with the preferences.

 What settings are "some settings" 

JimmyBoy - Weird playback/recording and latency issues... 

 Until you list your system specs and sound card this will be impossible to troubleshoot. To be fair alot of the issues dont sound like bugs at all, they sound like a new User trying to establish Sonar working on a Laptop.

ok for your info,.. HP ENVY J005xt has installed Windows 8 Premium Home, 16GB ram, 2 x 1TB drives, IDT HD AudioFocusrite Scarlette 2i4Samson G-trackSamson Graphite 49 (Use it for controller mainly - but since so many problems have not used it much at all). Settings I am referring to are the "Preferences->Drivers" the audio IN/OUT drivers - sometimes they appear and sometimes they don't and then when they do, they are either unselected and I need to again select them again, they usually default to my Internal sound card when usually I use the scarlette - and then when I try record it doesn't record when I can listen to myself play and see the level is actually receiving sound - I can go on and on with the interesting fails I've been experiencing - the G-Track is a disaster imo - the scarlette is a little more consistent but still I have those idiotic issues - (don't ask me to list them as I have now uninstalled the lot and planning to re-install again soon)...

Is it possible your USB ports are not providing sufficient stable power?
Do you get the same issues if you use a power adapter for your interface(s)?

Firstly, that sounds like a Windows issue with the drivers, its always good to disable any sound devices you arent using in Windows and then I tick the "Allow applications to take exclusive control of this device" and "Give exclusive mode applications priority" in the properties of your card in "Control Panel > Sound"
 
Also worth checking in Sonar in Preferences is the "Share drivers with other programmes" tab under playback and recording.
Your card will support ASIO so use that, I am not familair with the mixer on the Focusrite but you may have to do some tweak there with getting the right latency (other users here have that same card and would be willing to help)
 
Playback buffer size in Sonar (under preferences, sync and cache) I usually have set to a reliable "256" for both options but dont play around with that until you have your card working.
 
I honestly think that your woes are NOT Sonar related so I would advise not posting the threatening Small claims Court post on this forum, we understand that you are frustrated but you will soon find you'll upset alot of this friendly and helpful community if you persist down that route.
 
My suggestion is this, reinstall your card, sort out Windows with the Card, then try some of my suggestions and then get back to us so we can assist further.
 

 
 

Soundblend
Seems that we are stuck with a buggy X2a.. i spendt to mutch money 
on this already, i demand a uppdate to X2b. I can not afford going for X3 when that also is bugged !

Seems to me money is more important, than satisfied customers and a stable daw
not changing versions like underwear, just saying.

Cakewalk: time to satisfy your customers for a stable DAW.
not just X3 but X2 as well.

X2a was stable as anything for me, albeit A FEW crashes, as was X1 and X1d and X2
 
X3 is yet EVEN more stable.
 
If Cakewalk ONLY cared about money then why have the Bakers been up on here recently givinf first class support, news and conversation with their online customer base?

To the OP..
 
I read your list of bugs (lets call these system issues) and without also providing a list of potential causes and solutions.. I second this statement.
 

markyzno
 
I honestly think that your woes are NOT Sonar related so I would advise not posting the threatening Small claims Court post on this forum, we understand that you are frustrated but you will soon find you'll upset alot of this friendly and helpful community if you persist down that route.
 

I understand that your are frustrated in not having your setup working, and also about the amount of money spent. You will note that Cakewalk in every new release offers an additional suite of plug-ins for free that is worth more than the cost of that upgrade. So, after you get X2 running, if you choose to upgrade or not, you cannot lose either way.
 
I upgraded early to X3 as I needed the VST3 to integrate my studio equipment, and was very interested in the new comping feature as I have a number of recording sessions in the next two months... if you choose to wait for 6 months for sure the upgrade will be cheaper, but then you may get upset again when the next version comes out in Sept 2014 :D
 
IMO there is nothing wrong with X2a that makes it unusable, buggy or unfit for purpose for home studio and professional recording, sequencing, mixing and mastering.
 
best solution?.. 
 
be positive, use the friendly folks here to help get you up and running, then decide if and when you should upgrade...
 
 
 

The issues you have listed seem more related to problems with the machine and your audio interface. When you have reinstalled come back and people will be willing to help you trouble shoot and so will support if you open an issue with them. I have used X2 to record lots of sessions and never seen the problems you describe.

markyzno
X2a was stable as anything for me, albeit A FEW crashes, as was X1 and X1d and X2
 
X3 is yet EVEN more stable.
 
If Cakewalk ONLY cared about money then why have the Bakers been up on here recently givinf first class support, news and conversation with their online customer base?

It's good that X3 is " more " stable
For me X1b was ( way more ) stable than X2a

I dont say that Cakewalk don't care, but it has not been to long time since X1 to X3.
to me, it seems that changing to another version goes a bit too fast, when they should
be sure that every version was ( rock solid stable ), even before the making of a new version.

First of all, a stable and simple but yet powerful DAW, will get customer's to buy it
also people will tell about how great the product is, and recommend it to a friend
and so on it will continiue to get a good reputation, and that sell's.

When a DAW consist of "many" bug's and they change versions often, and those
new versions "also" got ( problems ) a bad reputation will start to spread around
making people start thinking about switching to another DAW
That will decrease the sale's of the product over time.

A stable DAW is very important, that product get's a good reputation and
even more and more will buy it, that way the company will earn way more, $$$$$$$$
it's all about Quality, not quantity..

Of course Cakewalk now has to be there for the customers to
fix the broken stuff, to get credibility of they'r product again
if not customers may start thinking to jump the boat
and search for another ship to board.

You will may ask why i did choose Cakewalk as a DAW !
The answer was quite simple: Cakewalk has always been an easy to navigate / use and set up, DAW

As some members have pointed out, it's worth identifying that the issues outlined by the OP are configuration issues and not "bugs". An update to SONAR X2 or an upgrade to SONAR X3 will not address these issues because they are not issues with the application. Why are we all not focusing on that instead?
 
If your computer goes to sleep, your PC is disabling power to connected devices. This is extremely common. If a device is not connected, SONAR can't enable drivers for it because the device is not there. As a result, you'll lose your settings. This isn't specific to SONAR, this happens with computers and music applications in all varieties. Proper configuration is a necessary step in all professional recording applications.
 
One thing I personally always do on my production machines is to go into the Device Manager and disable power saving settings for USB ports and devices. 
 
JimmyBoy, definitely give the guys here on the forum a chance to assist and/or definitely give our Tech Support guys a ring if you get the chance. Contact info here: http://www.cakewalk.com/Support/contact/default.aspx
 
We can definitely help you troubleshoot those types of symptoms.  BTW, regarding the error on the website, it looks like a redirect was taken down. I'll fix that. Sorry for the confusion on that!
 

I see we got some more poverty shaming going on in this thread. That's not only offensive it has absolutely nothing to do with how Sonar functions so kindly cut that crap out. Some of us have already removed every possible luxury out of our lives to afford the tools of the trade and even if we hadn't expecting something you've paid good money for to work as advertised isn't exactly some kind of wild concept.
 
That said... OP definitely has other issues above and beyond the X2 wonkiness. You can't just toss a DAW (ANY DAW) on any old machine and expect it to work. Just like with resource intensive games or video production software you have to set the computer up to do what the program requires (that's what all those fancy settings in your OS are for).
 
Don't let your computer go to sleep. Save, close and shutdown if you are trying to conserve energy. If you are trying to run audio applications off battery power... well, IDK what to say to that. Seems like a bad idea.

X3b is already available.