• SONAR
  • Support from Cakewalk staff
2013/10/03 08:46:27
stevenpanter
I just wanted to say, and I know a lot of you feel the same, that I am truly impressed with the level of support and interaction that Cake are currently exhibiting. I had an issue with the Region FX menu which I reported on this forum and Dan Gonzales replied almost immediately. Then Dan Cate and Noel contributed later on.
 
To paraphrase the song, the future's so bright we gotta wear shades!
2013/10/03 09:04:48
twoifbysea
Agreed 
2013/10/03 09:07:59
Leadfoot
Absolutely!!! Thank you guys for hanging out and helping us!
2013/10/03 09:14:11
RogerH
+1
2013/10/03 10:30:04
jb101
I'm with you there.  It has been great.
 
Apaprt from all the attention on the forum with much useful information, I've had PM's from a several to help me resolve issues.
 
Considering how busy they must be with the new release, I'm staggered at their quick response and helpful, friendly attitude.
 
Cake's support, and this forum, are a major plus for Sonar.
2013/10/03 10:30:43
Sidroe
I hope it continues after the X3 release has calmed down. I got really concerned after the Roland buyout because the presence of company support on the forum dropped almost completely off of the radar screen. Let's hope that this presence here continues! Hats off for the job they have done so far!
2013/10/03 10:39:37
Hill62
Yes.
Big props to the staff assisting with the new release, issues, and dealing with all the negativity that preceded it.
 
Thanks staff!
2013/10/03 11:01:10
TheSteven
+1
Appreciated! Thanks.
2013/10/03 11:07:32
Guitarmech111
Since the support phone lines are only open for 5 hours a day, they need to pick up the slack somewhere.

It is always nice to see the bakers helping out.
2013/10/03 11:10:19
FCCfirstclass
+1 
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