+1

Sometimes it's helpful to know some things to try or to post about an issue and get a quick possible solution/answer. Sometimes it beats out hanging on the phone.

Absolutely agreed!

brconflict
Sometimes it's helpful to know some things to try or to post about an issue and get a quick possible solution/answer. Sometimes it beats out hanging on the phone.

Yup! I figured I would call first so it didn't seem like I was ****ing again in the forum. :-D

Yes, this has been greatly appreciated. Thanks, Cake!

Another +1.   Although release time typically does have more baker interaction, it seems that this time around is certainly beyond the norm. 
 

It makes a ton of difference to how I feel about the product; communication is always key.
 
:-)
 
 

stevenpanter
I just wanted to say, and I know a lot of you feel the same, that I am truly impressed with the level of support and interaction that Cake are currently exhibiting. I had an issue with the Region FX menu which I reported on this forum and Dan Gonzales replied almost immediately. Then Dan Cate and Noel contributed later on.
 
To paraphrase the song, the future's so bright we gotta wear shades!

I hope users of Cubase, etc. are taking a peak at this forum lately. Maybe Cakewalk will get some converts!
 
Walt

jb101
I'm with you there.  It has been great.
 
Apaprt from all the attention on the forum with much useful information, I've had PM's from a several to help me resolve issues.
 
Considering how busy they must be with the new release, I'm staggered at their quick response and helpful, friendly attitude.
 
Cake's support, and this forum, are a major plus for Sonar.

+ 1 - Andrew and Dan assisted with a missing V-Vocal problem yesterday - quick and on the mark.

Yeah, it's just like the old (pre Roland) days ! I'm sure the current levels of attention will, by necessity, decline once X3 has settled down, but I really hope that there will be a stronger presence here than there has been since Brandon, Seth and Robin moved on. Forget all the fancy fx and synths, the degree of access to the people in the know was always the thing that set Sonar above the rest for me.