• SONAR
  • Support from Cakewalk staff (p.3)
2013/10/03 16:39:29
Elffin
The support and general contribuition by the all the Bakers has been great....
 
The level of care, thought and interaction sends a very postive message of how Cakewalk under Gibson ownership might be...
 
So a big thanks guys!
2013/10/03 18:02:56
melmyers
I am usually not an early adopter of Sonar updates, but due to the good reports on X3 and the increased attentiveness of the Cakewalk staff, I'm about ready to pull the trigger. I don't know if the boys in Boston felt held back by Roland or they're just trying to show their best efforts for Gibson, but whatever the case, they've been quite present and open on the forum lately, and the reports of direct customer support have been excellent.
 
When I first started using Sonar 7 several years ago, it was such a deep program with such a steep learning curve that I came to rely on this forum and its users to learn what I needed to know and navigate difficulties. With consistent input directly from the bakers, the forum is even more valuable.
 
Some have suggested that this high level of Cakewalk involvement might wane once the X3 roll out settles down, but I suggest Cakewalk would do well to maintain this attentiveness. The help they're providing now will be just as valuable to future adopters of the program.
2013/10/03 18:05:41
Sycraft
melmyers
I am usually not an early adopter of Sonar updates, but due to the good reports on X3 and the increased attentiveness of the Cakewalk staff, I'm about ready to pull the trigger. I don't know if the boys in Boston felt held back by Roland or they're just trying to show their best efforts for Gibson, but whatever the case,

 
My bet is part of it was just the work that needed to be done on X3. It sounds like VST3 and ARA necessitated and accompanied a big refactoring of the plugin engine. That's a lot of work, and a lot of time. That is also probably why X2 didn't get more updates. It was the sort of "We need to just tear it down and do this," sort of situation, where half measures wouldn't work well.
2013/10/03 18:21:14
jscomposer
I completely agree! For many, many years, I have never had an issue with support for Cakewalk. People get their underwear (and/or panties) in a knot for nothing...worrying about the corporate crap and fearing that they will be abandoned blah, blah, blah. It's a great product...period.
2013/10/03 18:35:43
LLyons
Yes - I certainly appreciate seeing the Cakewalk staff respond rapidly here in the past week or so.  It gives a sense of surety to me - that the product is valuable to all of us and so are each of us, in turn, to Cakewalk.   Thank you!
 
LL    
2013/10/03 18:54:10
Mosvalve
+1 Much appreciated
2013/10/03 20:01:06
Dude Ivey
I've been on this forum nightly as all of you have and I too think its cool to see the Cake guys on here. They've been all over the place helping everyone out! Im buying and downloading tonight so I hope they stick around for a while longer!
2013/10/03 22:34:04
Rimshot
Agreed!  They really have added a great vibe to the forum in general.  Thanks much you Bakers!
 
Rimshot
 
2013/10/04 00:45:34
CareyLetendre
+1
 
Their effort should not go unrecognized.
 
Carey
2013/10/04 00:54:45
skinnybones lampshade
Hear, hear! The Bakers' active support has been really encouraging and is much appreciated here (or 'hear').
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