Bill Hester
Hi guys
Hopefully a really quick one! I'm just trying to purchase the X3 update (I'm running X2a) and I'm based in the UK. I selected GBP and added the download to my shopping cart (along with the 3hr tutorial video, also advertised as a download). At the point of payment it's then trying to add "£22 international shipping" to the total fee!!!!
Anyone have any idea what might be causing this please? Grateful for any advice.
Cheers, Bill
We've isolated this issue and we are going to be fixing it. I apologize for this. We will not be charging for the shipping costs regardless of what your confirmation order says. If in fact it does show on your bank statement that you are getting charged for shipping please PM me/email in to customer support/call customer support.