• SONAR
  • Is the store down for anyone else? (p.5)
2013/09/30 00:10:01
stevee9c6
Yup... all downloaded but can't access serial numbers. It's after 11pm here in Houston and I'm going to bed.  Tomorrow is another day.
2013/09/30 00:17:11
denverdrummer
I can't even log in to buy the thing.  Store is definitely down.
2013/09/30 00:32:13
swamptooth
...wicked
Here I am with all these wonderful X3 downloads and no access to my serial. I may have to bail on the studio tonight and I'll be forced to do the dishes or clean! :-)


doing dishes is soooo zen though! ;)
2013/09/30 02:26:03
JonD
Sweet Tooth
I'm having trouble with the downloads as well. Part one claims its corrupted and part 2 gave me a save error after it downloaded. On DSL when the downloads take 2 hours a piece, its quite frustrating.


Always, always use a download manager - particularly if you have a slowish DL speed.  I too have a slow, unreliable ISP, but since I started using DownThemAll (Free extension for Firefox) about 3 years ago, I haven't had a single bad/corrupt DL.  Also, if you get cut off unexpectedly, the DL manager usually can resume the DL where you left off.  No wasted time!
 
Google "download manager", and find one that's good for you (and the browser you use).  There are plenty of popular, good ones that are free and easy to install/use.  Spend a few minutes doing a couple of test downloads - obviously they don't have to be huge in size - but you want to familiarize yourself with how the manager works, etc.  Main thing to do is set it so it becomes your default download mechanism (Any download launches it, or offers it as an option).
 
Oh, the other thing it does is allow you to schedule your DLs:  queue them up to go one right after the other, or do a number of them at the same time.  This way, you can set it, then go to bed.  When you wake up, all the DLs are finished and corruption-free.
Good luck.
2013/09/30 03:23:19
Vstream
Ordered the update 12 hours ago and still no download possible...Connection error.
Should have been fixes by now

 
Update: It's working  Downloading X3 producer now.
2013/09/30 04:12:43
tonydude
It still won't let me login. :-(
 
I'm on the UK region.
2013/09/30 04:34:02
garybrun
I find it funny it took my Money... but can't give the files.  lol.
Great software design :-)
 
Seriously... looking forward to getting my files and getting to grips With X3.
Christmas has come early.
 
P.s. Now all I need to make my year is someone to help with the Development for the V-Studio 700 SDK which is up for grabs.
2013/09/30 06:01:39
Etmos
I'm in some dire straits over here guys... I've been with Cakewalk since Sonar 7 Producer, and have updated every step of the way.  No questions asked.  Sunday morning, I paid my money, got confirmation from PayPal that my order went through, my money was taken from my account... THE END...
 
No confirmation EMail that my order was processed (from Cakewalk), as with most other people, I can't log into my account to see if it went through (due to the Store connection issues, etc...)  I was able to login ONCE last night, but there was nothing suggesting that I was a proud owner of a brand new X3... Since then, checked back multiple times and still can't get back in again...
 
I understand that the site is down, and even though it's a little heartbreaking when you have work to do, and decide to put it on hold until you finish updating, and then realize the update is going to take several days, instead of a couple of hours... BUT!  That's fine... All I want is some sort of confirmation that my order actually went through, so that I'll know whether or not I need to cancel that previous order through PayPal, and then re-order X3 Producer via a different method? 
 
In the mean time, I'm stuck making weird Dire Straits puns... And nothing against the band, but I'd rather be working on my own projects inside X3 if possible... VST3, FINALLY!  (Well, at least in a few days, hopefully... if the site gets back online... eventually...)
 
I guess if it's not all sorted in the next few hours, I'll call this morning to see what's up (during business hours)... I'm keeping my fingers crossed that this whole ordeal is almost over though, that's for sure.
 
~Brian
2013/09/30 06:07:59
karhide
I'm sure they will get this sorted quickly but it might be better if you open a support ticket with them and not just rely on the forum.
2013/09/30 06:11:33
Etmos
Yeah, I know... I've just been kind of surfing around the forums all night, reading other people's status updates.  Since I hadn't seen anybody else comment on "order going through, but not getting a confirmation EMail from Cakewalk" I figured I'd start a thread just to get a feel for whether I'm alone on this specific issue.
 
But yeah, I'm sure it'll be sorted out soon enough... I was just getting lonely reading other people's posts from behind bushes, so I figured I'd come out and make some weird Dire Straits jokes to pass the time.  I love those OctoPres in your signature by the way... I use some of them as well, and they usually make me smile.
 
*looks over at rack*
 
Ahhhh... Feeling better already...
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