• Software
  • Something brewing at Spectrasonics? (p.10)
2016/09/01 19:36:36
gustabo
cclarry
Still nuttin....





Is that a percussion library?
2016/09/01 20:16:29
SF_Green
From the Twitterverse
 
Sure! Here's a clue for you while we are uploading: It features Saucers and a Butterfly :-)
     -Spectrasonics
2016/09/01 20:18:22
SF_Green
Tried to embed it.  Anybody know the trick to getting a Tweet to embed here?  It's worked fine for me on other sites.
 
Here's the code:
 
<blockquote class="twitter-tweet" data-lang="en"><p lang="en" dir="ltr">.<a href="https://twitter.com/max_averbach">@max_averbach</a> Sure! Here&#39;s a clue for you while we are uploading: It features Saucers and a Butterfly :-)</p>&mdash; Spectrasonics (@Spectrasonics) <a href="https://twitter.com/Spectrasonics/status/771484830856941568">September 1, 2016</a></blockquote>
<script async src="//platform.twitter.com/widgets.js" charset="utf-8"></script>
 
2016/09/01 20:28:42
TheSteven
smallstonefan
well, they mastered the art of the let down. Something must be wrong... Still no communication on Facebook either. Missed opportunity from marketing. :/




With any major company these things are never intentional. Something went wrong - found a major bug at the last moment, web pages aren't ready, problem with setting up product on the server(s) or with payment servers.
Probably no announcement because the fix always seemed maybe an hour away - then you hit another issue, then another and several hours later you're still trying to finish that 15 minute fix...
If this is the case their probably camping in trying to resolve things.
If the problem is with a 3rd party such as increasing their bandwidth for the next couple of weeks to handle the increase in traffic they may be at the mercy of other peoples priorities. 
 
Edit:
On other hand maybe maybe their calendars are 6 months off and they thought today was April 1st not Sept 1st.
No matter what's happening at some point you need to communicate with your customers even if it's not good news.
2016/09/01 20:38:29
SF_Green
Almost afraid to check Gearslutz.
 
2016/09/01 21:44:05
smallstonefan
It's simple - communicate with yours customers. If you make an announcement like that are lucky enough to have hundreds if not thousands of fans waiting minute by minute ALL DAY for the announcement, you have the courtesy and respect to post a message or two and set proper expectations.
 
they've turned me from a fan to a skeptic. :( I feel like I wasted a lot of time today because of their failure to communicate.
2016/09/01 21:48:16
Fleer
Come to mama!
2016/09/01 22:45:24
cclarry
....and ....


STILL nuttin'...
2016/09/01 23:00:49
artturner
The story over at vi-control is that they're having some release party/announcement thing on the west coast. Flying people in, etc. So it appears there is no disaster. But I agree they should have started their countdown one day later.
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