25th: Submitted an online request stating I was looking for a 2005-2006 Mazda 3 hatchback for my son. My budget is $5k-$6k.
 
26th: Rep emails me:
 
Hi James, 
Thanks for reaching out to us!  I'm thrilled to help you in your search for a car for your son.  Is a Mazda 3 hatchback the only car you would consider?
 
27th: I email the rep:
 
Hi Ray,
Yes, the Mazda 3 hatchback is the only car I'm interested in. My son likes it, it fits the budget, and it gets great reviews so we are on a mission to find one.
 
Today rep emails me:

We just traded for this Mazda 5.  Would it work? It's not a 3, but the price range is close and miles are REALLY low for the year.
 
FACEPALM
 
(also, the price is $7,995 - way out of budget)
 

smallstonefan
25th: Submitted an online request stating I was looking for a 2005-2006 Mazda 3 hatchback for my son. My budget is $5k-$6k.
 
26th: Rep emails me:
 
Hi James, 
Thanks for reaching out to us!  I'm thrilled to help you in your search for a car for your son.  Is a Mazda 3 hatchback the only car you would consider?
 
27th: I email the rep:
 
Hi Ray,
Yes, the Mazda 3 hatchback is the only car I'm interested in. My son likes it, it fits the budget, and it gets great reviews so we are on a mission to find one.
 
Today rep emails me:

We just traded for this Mazda 5.  Would it work? It's not a 3, but the price range is close and miles are REALLY low for the year.
 
FACEPALM
 
(also, the price is $7,995 - way out of budget)
 

Typical

I don't mind if you want to cross-sell me something else, but do not START by asking me if I am open to other cars and then ignoring my answer. duh.

I'm surprised you're actually expecting "more" from a car salesman

I guess I am super-sensitive to poor service since I spend so much time taking care of my clients, and creating a culture in my company to take care of clients.
 
Or I'm getting curmudgidy!
 
nah.... :)

smallstonefan
I guess I am super-sensitive to poor service since I spend so much time taking care of my clients, and creating a culture in my company to take care of clients.
 
Or I'm getting curmudgidy!
 
nah.... :)

Sadly, a lot of the world today isn't as conscientious as you are as well as the minority in this group. I actually get surprised now when I get good service and make sure to let them know that I appreciate it. 
 
Interestingly, I was at a Dr.'s office yesterday (a follow up appt.) and noticed their staff was very efficient, went out of their way to make sure I was taken care of (attended to a lot of the smaller details), and had a very good (person to person) interaction. Definitely didn't see that usual Dr.'s office demeanor....being treated like a number/going through the motions/thinking they're doing you a favor etc...
 
I made it a point to let the staff know that I truly appreciated their efficiency and professional management. Very unusual these days...  

I have a doctor like that - he PLANS on taking a long time with me because he knows I have questions. Hard to get into him, but well worth the effort.
 
Considering this country is turning into nothing but a service industry, it is surprising that quality service is becoming a lost art. :/

smallstonefan
I guess I am super-sensitive to poor service since I spend so much time taking care of my clients, and creating a culture in my company to take care of clients.
 
Or I'm getting curmudgidy!
 
nah.... :)

Well, if you were being generous, look at it from the sales rep's point of view. He doesn't have a Mazda 3. Can't blame him for trying to sell a Mazda 5 to you, that's what they do. Plus, he needs the commission.

some (majority?) carsalesmen...
I went to a motorcycle Honda/Suzuki dealer and this salesman was so negative about my 'old' Suzuki Bandit.
they actually had the excact same bike as mine for sale, and next day a friend spoke to that same salesman about it...overnight it turned into a fantastic motorcycle.
 

Sheanes
some (majority?) carsalesmen...
I went to a motorcycle Honda/Suzuki dealer and this salesman was so negative about my 'old' Suzuki Bandit.
they actually had the excact same bike as mine for sale, and next day a friend spoke to that same salesman about it...overnight it turned into a fantastic motorcycle.
 

Bipolar?