• SONAR
  • [Resolved] No serial # yet
2013/09/28 14:40:53
DEE MUSIC
Why is it taking so long to get my serial # ?
2013/09/28 14:56:14
joakes
Ditto.

Cheers,
Jerry

PS : but then i have still 10 hours downloading to go .........

Cheers,
Jerry
2013/09/28 14:59:00
Ryan Munnis [Cakewalk]
The store is being hit pretty heavily at the moment so it might simply be some lag time. I'll check both of your accounts to make sure there are no errors.
2013/09/28 14:59:44
Ryan Munnis [Cakewalk]
DEE MUSIC
Why is it taking so long to get my serial # ?


Your SNs seem resolved. Try logging in to your account and checking again.
2013/09/28 14:59:50
joakes
Thanks Ryan, your input is much appreciated.

Cheers,
J
2013/09/28 15:01:52
Ryan Munnis [Cakewalk]
joakes
Ditto.

Cheers,
Jerry

PS : but then i have still 10 hours downloading to go .........

Cheers,
Jerry

Your order was successful but the serial numbers have not been generated yet. Let's give the system a few to catch up. I'll refresh things on my end to not bog down the store and let you know when I see them show up.
2013/09/28 15:02:29
stickman393
Ahem.... *raises hand* still waiting here.
Not meaning to be impatient, or anything, but it seems that you need Ryan to check on your account before you get your serial#s to show up in the store....
 
It's Saturday, I've got a gap in my schedule, I'm raring to give this a go, is all.
2013/09/28 15:05:58
Ryan Munnis [Cakewalk]
stickman393
Ahem.... *raises hand* still waiting here.
Not meaning to be impatient, or anything, but it seems that you need Ryan to check on your account before you get your serial#s to show up in the store....
 
It's Saturday, I've got a gap in my schedule, I'm raring to give this a go, is all.


Magic fingers :)
 
Your order looks successful too (payment authorized and transaction completed), we're just waiting on our end. I'm trying to assess how long the delay is currently for people.
2013/09/28 15:07:34
joakes
Yeah, well we're going to watch the new Gatsby film on VOD, so I will check in after !!!

Cheers,
J
2013/09/28 15:07:42
stickman393
You guys must have the patience of rocks. Thanks, I'll check in later this afternoon.
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