1st I would try another monitor or plug the monitor into another system to rule it out (or in). Anything after that will be time and money spent. Just buy 'em a new 15" laptop for $200-300.
 
I have a MB with the temp sensor right next to the video card slot. Even when using a fanned VC it always had the highest temp reading, little flames an' all. The only time I had a blackout screen was with a bad G.Skill mem chip. Brand new. Newegg replaced it and all was fine.

Jim Roseberry suggested I run a util to see what is heating up.
 
Well it's something called TMPIN1. It's 86degreesC. Whoa!!!!!
 
The cores seem a little hot at 56 but their room was pretty warm when I took this screen shot.
 
I'm beginning to think Beagle's initial assessment may be close if not the reason. But I'm waiting on Jim's response.
 

 

BTW soens, have you ever trid to put somthing new in front of a 94 year old individual? I'm not about to try that unless all other possibilities have been eliminated and the problem persists.
 
I''m counting on Jim to give me the definitive answer since I'm using the temp monitoring program he suggested. 
 

*Pffttt...*  THAT'S not hot!  If you want hot, get a Samsung Galaxy note 7! 

bapu
BTW soens, have you ever trid to put somthing new in front of a 94 year old individual? I'm not about to try that unless all other possibilities have been eliminated and the problem persists.

... but, but, they have TOUCH screens! Well, OK. It IS your tyme & $$.
 
My folks are stuck in the '80s when it comes to technostuff. And, yeah, all they do is play cards on the laptop.
 
Wait, you thought I was sErIoUs? What's happening down here?

Looks to me like the chipset is overheating...

Jim Roseberry
Looks to me like the chipset is overheating...

Thanks Jim, I'll check that out the next time I'm over there.
 
Yesterday they said the computer ran all day without a blackout.

bapu
Yesterday they said the computer ran all day without a blackout.

Them or the computer?