Hello there
I'm writing to say how dismayed I am at the recent decision to change the design of
Sarsons vinegar bottles, specifically the bottle's cap.
I've used
Sarsons malt vinegar all my life, and have always endeavoured to purchase the better value larger bottles and containers to use in refilling a smaller
Sarsons 'shaker' bottle.
As I recall, many years ago it was just a case of removing a little clear plastic insert, and latterly, all we needed to do was unscrew the flip-top cap.
However, having had to recently purchase a replacement 400ml shaker bottle, I'm horrified to discover that the new cap is moulded over the bottle-top, and henceforth it's now virtually impossible to refill the bottle.
I fully understand
Sarsons following the recent example of
Lea & Perrins in making it extremely difficult for charlatans and fraudsters to refill your branded bottles with (undoubtedly) inferior substitutes, but as is always the case in these matters, it's the honest consumer - i.e.
me - who ends up suffering as a result.
If, on the other hand, this is a marketing strategy to force customers to purchase the smaller volume bottles at inflated prices, then I'm afraid that, especially considering the current state of the economy, you should be completely ashamed of yourselves.
As I use as lot of vinegar, I usually buy the 2 litre plastic 'refill' bottles as this offers the best value for money. However, unless I now go to the extra expense of purchasing a separate vinegar bottle, I will be unable to (conveniently) use up my stock of bulk-bought
Sarsons vinegar.
Please be good enough to pass on my comments to the relevant department, and let's hope that this matter is soon resolved to the satisfaction of your loyal and honourable patrons.
Many thanks