stevec

Seth Kellogg [Cakewalk]
...I can't comment on details of builds/patches/releases of SONAR, but I can say I'm pretty excited. 

Alright, back to work.

You know, it feels really weird to write this, but...    Seth, you big ole' tease.  
 

 

Tom Riggs
Cue Debby Renolds:
Que sera sera, Whatever will be, will be. The futures not ours to see. Que sera sera.

That was Doris Day by the way.
 
I wonder if she was reading a lead sheet or looking at a piano roll while she was singing that? 

I doubt there was a player piano in the studio

Regarding communication, you are clearly talking about the communication here on the forum. From an overall marketing perspective, we continue to communicate with customers through various mediums.
 
We send out weekly newsletters (sometimes multiple per week) with news, offers, and tips. This has not changed one bit.
 
We post on Facebook and Twitter a few times a DAY. We have been very proactive in that sense.
 
We have posted new videos and tips on the blogs as well. In comparison to many competitors, we have a more active blog.
 
August is a light month, but we continue to advertise both print and online and have done so throughout the year. In  fact during the spring, we were in almost every major magazine.
 
We have continued to see press on SONAR X2 and other products with reviews coming out recently in Recording and Mix magazine.
 
In terms of new products, we announced a new version of Music Creator 6 in the spring and brought it to Steam a month later.
 
We announced the VKFX ProChannel modules with VST, which was done in partnership with Overloud.
 
Earlier this week we released Z3TA+ 2 Steam.
 
In regards to events, we will be at IMSTA fest this fall and participated in NAMM and Musikmesse. We have other events planned this year.
 
So all in all, we have been busy. What we have not discussed more openly is future plans for products or updates. Our policy has always been not to discuss this until we are ready to talk about them openly and deliver on our promise. Many many years ago, we got burned with this when we told people an update was coming at the end of the year and it got pushed back a month. We got a lot of angry reactions. It puts us in a difficult situation. So we would rather deliver on promises rather than tell people what our future plans are for certain products. The future is bright though, I promise.
 
Finally, this is a peer-to-peer forum and the spirit is to have users be able to seek help from other users. There will be times when we are more active and other times that we are less active, depending on schedules. If you are having an issue or need help, we have a customer service and tech support team here that you can contact directly. 
 
I promise you that Cakewalk has been busy and we will have exciting news to share this year. Thanks for your patience.

Pardon my ignorance, but what the hell is the big issue???? I'm a professional user, and frankly, it is a total turn off whenever I pop onto this forum. I have gained a lot of good tips here over years, but the complaining is getting to the point where it's just downright ridiculous. Are your systems to the point where Sonar has crippled your workflow? Is your system the issue? What exactly is the elusive "bug" fix that is going to magically fix your issues? And then when the next patch gets released it will be like "my system is not working now, I keep getting crashes, blah, blah, blah". I can honestly say Sonar, all the way from Cake 3.0 to X2a, has always been SOLID. It sucks there are no substantial scoring-to-picture features (which is I why I use alternate DAW's for that work), but that is not a bug, and I'm okay with that. I've also NEVER experienced issues from tech support over the years....tickets always get answered and resolved.
 
What am I missing??

Andrew Rossa [Cakewalk]
I promise you that Cakewalk has been busy and we will have exciting news to share this year. Thanks for your patience.

That's all I needed to hear.

amiller

Andrew Rossa [Cakewalk]
I promise you that Cakewalk has been busy and we will have exciting news to share this year. Thanks for your patience.

That's all I needed to hear.

Ditto!  Well, I didn't really even need that, but I'll take it either way.   Particularly the "this year" part.  

Hey js,
 
X2 is working very well here...
 
Lots of folks are anxious to hear some news/information.
The Roland takeover has perked interest/curiosity.
I'm curious to see where things are going (new products/etc).
 
FWIW, I do miss the days when Cakewalk employees were more active here on the forums.
Liken the situation to an artist taking time to commiserate (one-on-one) with fans backstage or a signing.
Though not always possible... connecting with the audience (end users) is good for business.
No different than mingling with the crowd at a gig (between sets).
Just my opinion...   

stevec

amiller

Andrew Rossa [Cakewalk]
I promise you that Cakewalk has been busy and we will have exciting news to share this year. Thanks for your patience.

That's all I needed to hear.

Ditto!  Well, I didn't really even need that, but I'll take it either way.   Particularly the "this year" part.  

{tongueInCheek}
All they have to do is publish "news" on December 31st at 11:59PM (EST) and they delivered as promised.
{/tongueInCheek}

So in short...work continues, Cakewalk are excited and we should expect some cool news by the end of the year. That is all I need to know. Life is good.