Up to now I was using the WDM/KS driver. I believe I did try WASAPI exclusive, and it didn't work at all. However I've just tried WASAPI shared and now everything seems to be OK. I notice the effective latency has shot right down as well, so I'm even happier! If I get any more problems I may try ASIO4all as suggested, but I'll leave well alone for now. Thank you all for taking the time to comment.
PS I'd still like to know how adding an empty instrument track could make such a positive difference in WDM/KS driver mode!