It's not a communication blackout. I have addressed these issues before but those threads have died down. When we have something to announce, we definitely will. We communicate a lot through emails and Facebook. We've been posting more tips and tricks for users. The nature of this forum is peer-to-peer and when we can and have the time, we do like to come and interface as well. Honestly, I have heard this almost every year so this is not new.
I'm going to lock this thread because I think the point has been made. A few people on KVR aren't happy. We did a survey recently and the majority were happy and of course had feedback. We've been using that feedback for the positive. We care very much what users think. We read the threads on many forums across the internet.