John
What bothers me is that CW has to deal with those that seem to want to shut down CW. Yet true requests for real improvements have to get sidetracked just to answer the ones that have a nasty agenda.
How much effort is being spent to track down the ones that want to hurt CW?
I'm sorry, but I don't buy this at all John - it doesn't make any sense.
Why would anyone, who lays out hundreds of dollars/pounds for a software product, then want to "hurt" the company that made it, or want them to "shut down"?
Unless, of course (and this is the 400lb gorilla in the room) they are dissatisfied with the product, and/or they get the feeling that nothing is being done to address their issues.
Who are these people? I've seen quite a few guys expressing
genuine concerns about SONAR, but they're not criticising Cakewalk and their products on a whim. Or for a bit of mindless fun, if you will.
If, as has already been mentioned, they have not followed the correct/official procedure for reporting bugs and/or contacting technical support, then they should receive little sympathy. But most of the people who have been critical
have followed these procedures - to the letter. They end up being so frustrated when they perceive that nothing is being done (or can be done, short of an update) that I believe their venting is justified to some extent.
Sure, if there
are spies in the camp from other DAWs who are deliberately spreading malicious falsehoods then yes, weed them out and send them packing. But I know for a fact there are a couple of guys - one specifically who got banned for what he said in a Private Message (some "Privacy" eh?) - who all they ever wanted was for the software they paid for to work for them.
John
I must say I am depressed to hear that anyone would PM to advise people to switch DAWs.
We don't need the membership to become actively involved in policing the forum but I think we do need to be a little more on guard.
I thought Private Messages were er..... 'Private'?
And yes, I fully realise that the PM system is a privilege of this forum - but what next, is somebody going to get banned because someone reports the contents of an
email they get sent?
That's a slippery slope for sure.