SteveStrummerUK
 
If, as has been suggested, Cakewalk's staff are somehow contractually unable to respond to our comments (or even acknowledge them), maybe a direct plea to their Roland overlords might be worth a try?
 
I'm certain that between us, we could compile a legible and coherent email (or better, a letter) asking for a return at worst to the input and concern we used to get from Cakewalk staff, and at best some sort of mission statement from on high to reassure us that all is well.
 
 
 
 
 

not a bad idea steve.
 
I may be the guy who doesn't complain much
but im also a realist,( ive said that before.)
and I would'nt mind an answer to the question you pose.

 
You could look at it another way Charlie, in as much as this might be what's considered 'normal' for the amount of input and information users get. And up until recently, and noticeably while Brandon and Seth were still on board, we were just more fortunate than others.
 
 

Should just send them a link to this thread. I think it's given a pretty good and relatively calm/rational representation of what the user base is thinking. I don't think Sonar really had much competition because of it's unique feature set. It offer things you just can't find elsewhere. Seems like the release of Cubase7 may have just changed that.
 
Seriously... this thread has been surprisingly calm for the subject matter. In fact the forum in general has been pretty chill lately. Kind of nice.
 
But yeah, Roland are most likely the guys to start taking issue with now. Kind of feel bad for the Bakers in a way. It was so sad when Seth had to say goodbye. You could tell he was really shocked and hurt. I hope he's moved on to bigger and better things.

@ Chuck
 
Chuck, you are doing a great job on youtube, explaining ....Thanks, and get some more videos...when you get a chance.....
Seth stuff was horribile, just a sales talk ( ****)  with no details. Brandon too.
 
As far as Sonar, I have a feeling, the frustration comes from your inablity to get their attention, as with small improvments it could be the DAW. Why , they have such a aproach with customers? Well the pro tools s not far away.  If you let marketing people do all the thinking, god save the business.

Well they were the front line marketing guys. If you parsed out the promo lingo they were a great team. Seths vid on routing SD3 helped me immensely and that info translated well over to routing BFD in Sonar. I don't think I could have done it without that vid. It was also the vid that sold me on Sonar. The Drum Production webinar gave me a good foundation to start using audiosnap too.

Someone (with me time available than I have!!) should make a petition to sign and get it sent in to Roland/Cakewalk!!

I'm going to score to a feature film in next month. Unfortunately i found it too risky to work with Sonar X2 for this project. I really really love X2. I'm addicted to pro channel modules but.. I can not trust. I am doing this job to live... And  unfortunately feel like I am using a product from a dead company. This silence strategy is very very wrong . I have a product that has some serious problems and the company never say anything about fixes.  Look at the PreSonus team. They are always keep in touch with their customers and the company is being more and more popular. I also have S1 professional and a few month ago, i asked a question about video support on their forum.  Their one of the developers answered me. He said " we are working on this issue, next update will fix this problem". So this answer made me keep my product on my studio... 

Sad to see this many people having issues, but I’d better lay a few cards on the table before I start. . .
 
Firstly I’m still on X1 as I was Windows XP based, so I’m not using X2.
 
Secondly I have a Mac and nowadays use Logic more Sonar. It is a PITA having to restart in Boot Camp if I want to lay down a quick idea. 
 
Now I’ve got that of my chest, I still come here hoping to see an X2b!  
 
Yes, it IS a peer to peer forum, and it might be hard to have ‘family business’ ethics in the current economic climate, but the lack of another update (when it appears there are still serious problems with X2a) dents the professionalism of the software. And, for me, the silence from Cake on these forums trashes the family business ethic that first drew me here to chose Sonar as my first DAW.
 
But, yes . . . . I still come here hoping to see an X2b, some useful info from Cake and a happy forum, and as I now have Windows 7 on a Boot Camp partition I might even upgrade if things change back.
 
Andy
 
PS: If it is any consolation, there is a similar feeling of “what’s happening” in the Logic forums in relation to any news of Logic 10.
 

twistofate
Sonar and all of its products have done wonders for me and I'm quite happy with it all , even with some bugs.

I am quite new to Sonar as a serious user.  (I've had a copy for several years, but lever learned enough of it to make it a productive tool for me.)  I second the crybaby comment.  The bugs mentioned here are really minor.  If the point is to have a crybaby thread, I'll contribute to that list.  I have a lot of cases where if I crop an audio clip at the beginning, I still get about 1/10 of a second of garbage at the beginning of playback, when it should be completely silent.  It seems intermittent but occurs both on live playback and on Export-Audio.  Usually if I just repeat the operation, it cones out correct the second time.  Waaaaaaaaah.
 
I probably have purchased 25 software products I use on a regular basis.  Every one has a few bugs.  And the more powerful ones have more things I wish were better.  But in the end, nobody will buy software that doesn't have new features, and new features introduce bugs.  That has been the software developer's challenge since the ENIAC.
 
If another DAW maker has a perfect product for the same price or better, then a person should just make the switch and spare everyone the drama.  I have looked at a few of them and none of them look like perfection to me.

Not being able to reliably select data in a $400 piece of pro software is "really minor"?