When users are having enough trouble for whatever the reasons and they
wind up on the fence trying to decide which way to fall it sure doesn't make
sense to push them away...if you want them on your side.
Has Cakewalk been pushing more than pulling? To each his own and my answer
is yes. I was forced into making a decision and made it. I decided to wait and see
their next move and if it wasn't what I liked...game over. Easy.
The cool part is I don't feel the need to spend time troubleshooting, resolving issues
or complaining. Just wait and see how they've been spending their time and if they need
more time...it won't be on my dime. No biggy to me either way...results pay their bills or not,
not mine.