2:43AM

asadoyle
Hello All,
 
Asa Doyle here from Groove3...
 
Kind regards,
Asa Doyle
CEO

Now how's THAT for good customer service?!?  She signs up on Cakewalk forums just to remedy your situation!!!  So Groove3 looks like a gal and her dog...haha!

I agree, she has helped me out before in the past.
good support like this goes a long way with folks.
and a lot of they're prices are very fair.

dmbaer
 
Last weekend I ran the app store to see if there was an update and none was indicated, implying I had the latest version installed.  However, I'll try again this weekend and report back via your normal customer support channel.
 
Thanks for the reply.

Thanks for the update, please keep us posted on the results. 

Thanks for the kind words everyone else as well :) Also, just for clarity sake... I am male... I know the name can be a bit confusing... but I would hate to demean the female gender with my very unfemale physique haha. 

We are a small team of less than 10 full timers, but we still try to handle everything with a lot of accessibility and efficiency, so try to avoid using that as an excuse, especially when it comes to taken care of our customers who support us so generously with their business. 
 
Thanks again for the kind words and support. 
 
All the best,
Asa

Oops! Sorry, Mr. Doyle!

 
I'm looking forward to the Musicians Friend Groove 3 trial period that has been advertised this month.
 
 
 

2:43AM
Oops! Sorry, Mr. Doyle!

hahaha, no worries at all! :)
 

mike_mccue
 
I'm looking forward to the Musicians Friend Groove 3 trial period that has been advertised this month.
 

We're excited about this too... if anyone else hasn't entered... go check it out on their site

Got your email Asa, thanks for looking into it. No worries, these things happen! Anyway my videos are all up and running again so I'm a happy camper.