sony vegas 11 was a disaster and user faith in the product was at an all-time low.
but they got their act together and last summer invited a group of long-time users and forum denizens to beta vegas 12. the beta came out, much feedback from users, 12 was released, but, like all software, there were bugs...
jump cut to yesterday. sony released version 670 (we were on 573 for months) of vegas 12 with pages of bug fixes. there is far less angst on that forum, but still frustration about specific bugs. sony listened, they responded with fixes. the product is a year old...
dissolve to cw, where they've erected walls around the development of sonar. to the point that some users, like me, have lost faith in cw's ability to a) deliver a product that can be depended upon, and b) respond to user-identified bugs in a timely manner.
sony creative software found a way to involve users, cw shuts the door in our faces. both small companies part of a bigger parent. different strokes...