Ok, now I will certainly agree with a lot of what's been said, but I will agree with this the most: The forum is far easier on us (more incentive, anyway) to give feedback and suggestions here rather than through the Bug-Report or Feature-Request portals. Those offer no evidence that anyone even reads them, and they offer far less weight without others being able to chime in on great ideas or bugs. I know this from experience. My past company had similar channels. The forum gets the best input and highest visibility. The standard bug-report or feature-request portals are viewed only when the company decides to or has time to peruse them, AND if they decide some is too outlandish, they're simply just ignored.
In the case of Cakewalk, we get hardly any, if any feedback from submissions, there's literally, and I mean
literally no incentive to even use those tools. For example, unless you can reliably recreate a bug
every time with the steps you follow, what's the point? Here, at least it has a much higher chance of at least some chance of portal feedback from the admins, or others who might have input or suggestions. My perception, as contradictory as it may actually be, is that the forum is the best tool to use for feedback. I'm truly sorry to say that, but it's simply the truth as I see it.