Thanks for the update.
 
all the best,
mike

Beepster
If the folks here on the forum and at tech support hadn't asked for my system specs I would have a $2000 paperweight right now. It is called troubleshooting. Once you eliminate hardware issues as the source of a problem then you can move on to diagnosing configuration issues and THEN the software itself. How many times have we seen threads posted where the user submits a plethora of problems only to find out 30 posts later they don't even have an interface or they are running outdated hardware, OS or drivers? This is standard tech support procedure. Getting insulted when asked for that info is just bizarre. You want to get your DAW working. We want to get your DAW working and Cakewalk DEFINITELY wants to get your DAW working. What's the big deal of providing any potentially helpful info? By refusing to you only hurt yourself.
 
Not trying to be a jerk but it's very insulting to be attacked for trying to offer the best answers possible.

Yea Yea I get all that......giving your specs to the official support team is standard procedure.  I'm on several software Beta Test teams so I get the concept of system specific issues.  But many many times I've helped people on other forums and didn't know a thing about their "system specs". In some cases it's certainly helpful to know but like I said there is a fixation here you don't see on other DAW forums.......maybe the user bases are just different.
 
For example in this thread people were calling for system specs before even knowing what the issue was....that's not called proper troubleshooting. Ascertain the problem first then determine if the issue could be system specific:

Bigger problem; you haven't listed your system specs and you contacted official support before letting the forum get first crack at trying to figure out what your system specs are.

"Bigger problem" ? Really ?  I found that post a bit over the top and to be honest a bit arrogant which prompted my response.
Ok whatever it was just an observation of an odd fixation over system specs here that I don't see on other DAW forums and certainly not an "attack".  Certainly not a big deal....so please do carry on......peace.
 
 
 

DaveWalton
I did get a reply from tech support. I think they saw this thread and then took a look. My "ticket" or whatever you'd call it just kind of fell through the cracks a bit.
 
As it turns out, it is a reproducible bug. It doesn't happen when rendering using fast bounce (for whatever reason) but apparently only happens using real time bounce/render.
 
Anyway, thanks to the Cakewalk support folks for following up on this!

Interesting... a software bug unrelated to "system specs"......  Anyway glad you got it sorted...........

Teksonik
"Bigger problem" ? Really ?  I found that post a bit over the top and to be honest a bit arrogant which prompted my response.Ok whatever it was just an observation of an odd fixation over system specs here that I don't see on other DAW forums and certainly not an "attack".  Certainly not a big deal....so please do carry on......peace.   

I did tell you about Mike.

As we have seen, he can be helpful, but the overwhelming majority of his posts carry an agenda, and should not be taken at face value. They frequently provide dis-information, and are usually sarcastic. Most of the members here know his agenda, and interpret his posts in that light.

I think it is a great shame, as he appears to have much that could, and occasionally does, positively contribute to this forum.

Teksonik

Beepster
If the folks here on the forum and at tech support hadn't asked for my system specs I would have a $2000 paperweight right now. It is called troubleshooting. Once you eliminate hardware issues as the source of a problem then you can move on to diagnosing configuration issues and THEN the software itself. How many times have we seen threads posted where the user submits a plethora of problems only to find out 30 posts later they don't even have an interface or they are running outdated hardware, OS or drivers? This is standard tech support procedure. Getting insulted when asked for that info is just bizarre. You want to get your DAW working. We want to get your DAW working and Cakewalk DEFINITELY wants to get your DAW working. What's the big deal of providing any potentially helpful info? By refusing to you only hurt yourself.
 
Not trying to be a jerk but it's very insulting to be attacked for trying to offer the best answers possible.

Well aside from a couple posters I find for the most part people don't ask for specs unless the problem is dropout, latency, crash, freeze, etc related. Basically things that are usually associated with hardware problems. Why you don't see it as much on other forums I do not know. Perhaps our user base is more computer literate. Perhaps Sonar isn't as compatible as some of the other DAWs... actually that would make sense because it seems HW manufacturers seem not to pay as much attention to what Cakewalk is up to. Whatever the reason lots of problems have been solved because of it. That's a good thing. Like I said, I would have been screwed if people hadn't started bringing up hardware problems. In all my research while building my DAW I had not once seen the bridge vs. native legacy PCI problem. As soon as I explained what was up I had like three different people mention it which was then confirmed by Cake tech support. It solved everything pretty much immediately.
 
What is really strange to me is why it upsets people so much to be asked for the info.