• SONAR
  • Can't see a signal above channel 8 - SOLVED!!
2013/06/27 17:05:09
Taller
I'm running Sonar Studio X2. My interface is an Allen and Heath Zed R16.
If I plug a microphone into any channel 1-8, I see a signal registering on the accompanying channel in Sonar and I'm able to record on that channel.
If I plug the same mic into any channel above 8, (with all the same settings on my Zed as on the lower channels - and all the same settings on the channels in Sonar that allowed me to record on 1-8) I've got nothing. Yes, I've got all appropriate gains, levels, trimmers, faders pulled up.
 
Under Preferences>Audio>Devices, I have every box checked for all channels on the Zed, including the ADAT channels that I'm not utilizing.
 
Any idea why I can't see a signal on anything above channel 8?
 
Thanks~
 
2013/06/28 03:57:54
FastBikerBoy
Hi Donnie
 
It does seem a little bizarre and I'm head scratching TBH.
 
I think a change of FW cable connecting the ZED might be a good starting point although I don't think Sonar would even see the inputs if that was the problem but it won't do any harm.
 
As I mentioned in my PM I'm currently residing in hospital so nowhere near my studio but IIRC there is a switch on the back that sets the source ADAT/mixer and that may affect the number of channels available but again I don't thunk they'd show in preferences either.
 
The only thing that I know for a fact will restrict the ZED to 8 channels is WDM mode which for some bizarre reason only expose 8 but then again you wouldn't see the others available for selection either.
 
Sorry I can't help more but I'll continue to scratch my head and if I think of anything I'll post up.
2013/06/28 07:46:50
Taller
Might this have anything to do with the fact that I originally had Sonar LE (which is limited to 8 tracks) installed on my computer for a brief time? After a couple of weeks of checking it out I purchased and downloaded Studio X2. I 'uninstalled' Sonar LE prior to the download of X2.
Might there be some setting left over from LE that I'd need to reset/change?
 
I too, thought of the WDM settings, but I thought that they were solely for the purpose of getting outboard gear (such as the CD player in my computer) to play through the Zed and my studio monitors (which works fine, BTW).
I'm at work right now, but I looked at the WDM mapping last night and if I'm recalling correctly, I do have the front left and right mapped to the Zed Main L/R, but there are only 6 additional inputs available and they are mapped to channels 3-8. (I hope I'm describing this correctly. If I knew how to take and post a screen shot, I'd do that if you think it might help.
 
Thanks.  
2013/06/28 10:20:43
FastBikerBoy
You might be on to something with the LE thing. If you've got 1 - 8 routed correctly I can't believe you are doing something different on 9 - 16 by mistake. I haven't a clue if it's not routing or cable.
2013/06/28 11:15:03
Taller
So what of my questions about the WDM? Do I need to provide more information? What else might I check, given the circumstances (particularly since I had LE installed at one time)?
2013/06/28 12:31:56
CJaysMusic
Is there something in your mixer that treats the 1st 8 inputs different from inputs 9 through 16? Check the routing to make sure those go to the same outs as channels 1 through 8.
 
Just for kicks, please describe the Track Input section drop down box in sonar that you see when your are selecting channels above 8. 
 
I can say with confidence, Sonar LE is not casing this. Soan rX2 is a totally different instlal and a different program than LE
Cj
2013/06/28 13:36:49
Taller
Hi CJ - I'd be glad to provide any information if it might help solve this most aggravating problem! I had planned to do some recording this weekend, but it may have to wait if I don't get this cleared up soon.
 
Each of the 16 channel strips on my mixer are identical. There are no extra buttons or pots that would differentiate the first 8 (1-8) channel strips from the second 8 (9-16). I even checked the back of the mixer to see if there may be something there in the form of a switch, but there was nothing that would seperate the two groups of 8.
 

2013/06/28 13:44:32
Taller
Well, that's strange - I answered the second part of your question, but only the first part of my reply got posted.   ??
 
I'll write it out again:
In Sonar, on each of the channel strips the 'Input' dropdown is set to its corresponding channel on my Zed R16. For example, in Sonar channel 11's 'Input' dropdown would be assigned to 'Zed Left 11/12'. In Sonar, channel 12's 'Input' dropdown is assigned to 'Zed Right 11/12', with 'Left' and 'Right' referring to how the Pan controls on those channels in Sonar must be set - fully left for the odd numbered channel and fully right for the even numbered channel.
This is exactly how I have the Inputs set on the lower numbered channels: Ex. - Channel 1 Input in Sonar is set to 'Zed Left 1/2'.
2013/06/28 18:48:21
Taller
Here's the latest: I think I have a problem with my Zed and not Sonar. I just got home from work and decided as a troubleshooting excercise to see if I plugged a mic into channel 11 on the Zed, then set the Input of channel 1 in Sonar to 'Zed Left 11/12', would I get my signal on channel 1 in Sonar? I got nothing, but continued experimenting.
 
When I plugged my mic into channel 13 on the Zed and did the same experiment trying to route it to channel 1 in Sonar, all of a sudden I had a signal.
 
Then I checked to see if I had a signal on channel 13 in Sonar.
I continued, and I found that in actuality, I am able to get signal through the Zed into Sonar on my upper 4 channel strips, and Sonar responds as it should.
 
So - my Zed seems to work fine for channels 1-8 and 13-16. It won't work for me if I'm plugged into channels 9-12.
Now I'm wondering if there is something electronically connecting the channel strips in groups of 4?: My first two groups of 4 work (Ch. 1-8), the next 4 don't work (9-12), and the last group of 4 work (13-16).
 
There is a humongous thread on Gearslutz with the Allen and Heath Zed R16 as its subject. The A&H rep has responded there before, so I'm hopeful he'll see my post over there and respond.
 
Thanks for the help. I was pretty darned sure that I had the routing in Sonar as it should be, but it's upsetting that my Zed might be screwed up.
 
 
2013/06/29 08:15:26
FastBikerBoy
Taller
So what of my questions about the WDM? Do I need to provide more information? What else might I check, given the circumstances (particularly since I had LE installed at one time)?




Yes the WDM drivers can be mapped for windows sound uses. That's what I do to.
 
There's definitely no differences between channels 1-8 and 9-16. Why I'm so confused is even if you are routing those channels somewhere else that would only affect monitoring. As long as you have the gain turned up on the ZED and the track armed in Sonar with the correct input selected you should get a signal within Sonar no matter how the monitored signal is routed. Even if you can't hear it because the routing's screwed, you'll still get the signal within Sonar.
 
The only thing that might stop it would be to have the"Dig-Snd Post EQ" button down, EQ turned on and all four bands with full attenuation and even then I think you'd still get something (although I haven't actually tried it). You might have mentioned this elsewhere but has it ever worked on the upper channels? Can you monitor them okay through the L-R or PFL busses?
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