I have a very bad feeling about Cakewalk. I'm getting the idea that you dont care about your customers anymore. I see on the forum that a lot of customers are "jumping ship" to Cubase 7 and the like. It would do the company good to maybe get on the forum to explain the situation of no updates and no communication. I feel the only thing you want to do is sell products and damn the customers. I for one am not going to buy anything from cakewalk until this whole bug upgrade issue is solved. If you want to break up the company like this just lock the door and turn off the site. Atleast your x-customers will know that you don't give a damn about them anymore.

Not sure what specific bug / upgrade issue you're referring to, but I think there's more interaction from Cakewalk on this forum than most other DAW software providers on their respective forum.  But obviously you're welcome to your opinion. 
 
Do you have a specific quesiton for the forum community to assist with?

would you mind listing your sound interface/drivers, RAM and motherboard please, might have alot to do with it P.S celerons have to be the worse chip Intel have made, not for audio in anyway

These are my feelings as well. They seem to have cut us out of the maintenance/development loop entirely. A lot of the frustration and anger that people are feeling could be avoided if only someone from Cakewalk would come on here and give us a ballpark idea of what they're working on and what to expect. As I've said before, this is only a hobby for me but I can only begin to imagine what it must be like if your livelihood depends on this software and you're fighting it every day. Do you jump ship and invest in a new DAW ($$ cost, time cost, risk factor) or do you wait to see if Cakewalk has a solution in the works? Businesses need to be able to plan ahead, and they can't do that without at least some kind of clue as to what they're going to be facing. People would be a lot more forgiving about flaws in the software if the manufacturer was open and upfront about it. 
 
I've only been here since last year but I've noticed a huge change on the forums in terms of how often Cakewalk representatives chime in regarding bugs and fixes etc. There has to be a reason why the sudden change in communication policy, and I don't have a good feeling about it. 

What's sad about all this is, it only takes a single, in-depth communication from Cakewalk people to calm down the audience. It's long in the tooth to see hints about some things, but really nothing about X2b. I know I highly recommended a longer test/fix period for X2b, but I am losing my patience. 

karma1959
Not sure what specific bug / upgrade issue you're referring to, but I think there's more interaction from Cakewalk on this forum than most other DAW software providers on their respective forum.  But obviously you're welcome to your opinion. 
 
Do you have a specific quesiton for the forum community to assist with?

The question is pointed directly toward Cakewalk. There is too much negativity on the forum as far as bugs, update expectations, and just plain loosing customers after 10's of years being a customer of the company. It's about time that they come out and say what they propose. I believe I have a right to say this as a paying customer.

I would infer the silence from CW that some incredible things are coming. However, I sense that whatever "fixes" we get for open issues will not be a patch, but rather an upgrade which would be appalling. I do agree that Cakewalk, at least after this length of time, should bit the bullet and address all of this directly. The strategy from CW's Marketing department is losing credibility. Silence can hatch a golden egg with great surprise and ooh' and ahh's, but in this case, the egg is rotting.
 
Just a simple, but direct comment from CW regarding X2b, whether or not X3 is even mentioned would bring the golden goose back a little longer.

Yet another thread on Cakewalk's silence problem... Many long-time users have been lost, and many more have been on the fence, practically begging for a simple word to keep our faith in the Sonar product.  Nothing!  And I mean NOTHING whatsoever since 2012.
 
Cakewalk's/Roland's cold-shoulder strategy has pushed me off entirely.  Even if they put out X2b tomorrow, I cannot buy into a company that refuses communication on bug fixes, major or minor. 
 
To be clear: I am fine with bugs, if the company respects its customers enough to recognize them and communicate expectations.  Specifically, Steinberg is doing a fantastic job in this respect.  They are making this whole Cakewalk experience feel like a bad relationship that, once over, you cannot ever imagine why you stayed.

Just from a slightly different position...  I don't find the lack of a patch "appalling", just a little puzzling given CW's history.   Then again, I really don't have many issues with X2a, and those I have I already know and they're minor.  I guess if I was on the flip side, I would probably feel different about it.
 
And as strange as it seems to be writing this, I don't see CW coming across this thread's title and thinking "we should reply!".   There have been other "where is X2b?" threads already in this peer to peer forum, so perhaps at some level it's white noise.   That said, I too would like to have a better idea where things are headed.   However....  I'm not holding my breath, I'm not planning to jump ship, and chances are I will like whatever the answer is.   That's just the way it always seems to work out for me.    Knock on virtual wood.   
 

cowboydan

karma1959
Not sure what specific bug / upgrade issue you're referring to, but I think there's more interaction from Cakewalk on this forum than most other DAW software providers on their respective forum.  But obviously you're welcome to your opinion. 
 
Do you have a specific quesiton for the forum community to assist with?

The question is pointed directly toward Cakewalk. There is too much negativity on the forum as far as bugs, update expectations, and just plain loosing customers after 10's of years being a customer of the company. It's about time that they come out and say what they propose. I believe I have a right to say this as a paying customer.

You certainly have the right to say anything you want.  But given this is a user community forum, I was asking whether you had something we  could actually help you with or not. 
 
If you just prefer to vent, that's up to you - but it sounds like Cakewalk is best placed to answer your quesiton (not users in a community forum), so maybe writing their support or customer service emails may be more productive to resolve your issue than venting on a user forum.