yeah, the silence is starting to remind me of the silence before the death of Project 5 & NI's Kore

Yes... It appears that many things are/have changed as Cakewalk was most definitely the best company with user interaction... But that appears to have disappeared overnight... If I were Roland and bought something as successful as Cakewalk, I believe I would not go to the extremes of change that seem to be happening as it radically distorts the user base currently supporting it...

But hey... What do I know as I can barely support myself... <sigh>...

Here's hoping this is all getting ironed out and the acquisition period ends soon!

I for one depend on Sonar for my daily existence and tho my sys is relatively stable, the things that were fine and are noe extremely difficult are debilitating and if not addresses soon, will force a radical change here too...

Keni

Completely new DAW probably coming.
 
Might as well feed the FUD....

>>yeah, the silence is starting to remind me of the silence before the death of Project 5
 
That was my feeling as well.  I just recently bought X2 after having been away from it since P5 death. 
 
While I have been working well with Sonar X2, and I like the software and what it can do for me -  I don't like the silence from management.  It is eerily similar to the complete news blackout before the death of P5. 

karma1959

cowboydan

karma1959
Not sure what specific bug / upgrade issue you're referring to, but I think there's more interaction from Cakewalk on this forum than most other DAW software providers on their respective forum.  But obviously you're welcome to your opinion. 
 
Do you have a specific quesiton for the forum community to assist with?

The question is pointed directly toward Cakewalk. There is too much negativity on the forum as far as bugs, update expectations, and just plain loosing customers after 10's of years being a customer of the company. It's about time that they come out and say what they propose. I believe I have a right to say this as a paying customer.

You certainly have the right to say anything you want.  But given this is a user community forum, I was asking whether you had something we  could actually help you with or not. 
 
If you just prefer to vent, that's up to you - but it sounds like Cakewalk is best placed to answer your quesiton (not users in a community forum), so maybe writing their support or customer service emails may be more productive to resolve your issue than venting on a user forum.

This user forum is from Cakewalk and is controlled by moderators. The company itself looks at what is posted. This site is for Cakewalk a lot of valuable information to see how their company stands. The feedback that they get is enormeus. I have posted mails everywhere and even called Boston from Holland for answers. I feel that this forum is for the company as well as the users. 

I have a very good feeling about Cake.
 
Nobody stood up and jumped around flappin' their arms and jaws about what was going on
but they have spoken, for those listening, that dealing with issues such as forum formatting changes that could be made would need to be addressed at a later time because they were very busy.
 
Cake has a history of doing some really great things and I think we're in for a treat...don't know when but no way I'm walking out in the middle of this show.
 

Cowboydan,
 
I have to agree with you, the lack of communication is quite bad.   It is so much easier to keep your existing customers than to find new ones every cycle.  A little update would have been nice to keep loyal customers somewhat in the loop, particularly those having problems.      I understand the companies cannot reveal all their plans to the market, however, there are things they can reveal without compromising their strategies or confidentiality.   I too have been a long-time user of Cakewalk software going back to the days of software coming on diskettes and have taken every upgrade since V5.   I find myself looking at other alternatives due to the issues I am seeing with X2 and lack of updates.   I will not list them here as the purpose of your thread is to highlight the communication problems.   Suffice it to say, they create a level of inconvenience that I am not willing to deal with.   Going on 7 months without an update or so much as a simple, "coming soon" message is problematic.   Particularly given that it wasn't so long ago that we were told that Cakewalk were adopting a hot-fix strategy to quickly alleviate critical user issues in between full family patches or version upgrades.
 
Regards
 

Yes, some Cakewalk people watch the forums when they can - but given they have jobs to do, they don't watch them all the time / everyday - they've stated this many times before.  It's highly unlikely you'll get a response from them on this forum.  But, as you say, you have the right to say whatever you want.  I'm gonna drop from the thread though given where it's heading.  Best of luck to ya - hope it gets sorted. 

spacey
I have a very good feeling about Cake.
 
Nobody stood up and jumped around flappin' their arms and jaws about what was going on
but they have spoken, for those listening, that dealing with issues such as forum formatting changes that could be made would need to be addressed at a later time because they were very busy.
 
Cake has a history of doing some really great things and I think we're in for a treat...don't know when but no way I'm walking out in the middle of this show.
 

Good points... the recent forum software update was sorely needed, and while it certainly took a long time in the end they got 'er done.
 
Let's hope whatever's coming down the pike for SONAR is one of those great things you referred to, because they really have done some great work.   I doubt we'd all be here otherwise. 
 

cowboydan

karma1959

cowboydan

karma1959
Not sure what specific bug / upgrade issue you're referring to, but I think there's more interaction from Cakewalk on this forum than most other DAW software providers on their respective forum.  But obviously you're welcome to your opinion. 
 
Do you have a specific quesiton for the forum community to assist with?

The question is pointed directly toward Cakewalk. There is too much negativity on the forum as far as bugs, update expectations, and just plain loosing customers after 10's of years being a customer of the company. It's about time that they come out and say what they propose. I believe I have a right to say this as a paying customer.

You certainly have the right to say anything you want.  But given this is a user community forum, I was asking whether you had something we  could actually help you with or not. 
 
If you just prefer to vent, that's up to you - but it sounds like Cakewalk is best placed to answer your quesiton (not users in a community forum), so maybe writing their support or customer service emails may be more productive to resolve your issue than venting on a user forum.

This user forum is from Cakewalk and is controlled by moderators. The company itself looks at what is posted. This site is for Cakewalk a lot of valuable information to see how their company stands. The feedback that they get is enormeus. I have posted mails everywhere and even called Boston from Holland for answers. I feel that this forum is for the company as well as the users. 

Yes, some Cakewalk people watch the forums when they can - but given they have jobs to do, they don't watch them all the time / everyday - they've stated this many times before.  It's highly unlikely you'll get a response from them on this forum.  But, as you say, you have the right to say whatever you want.  I'm gonna drop from the thread though given where it's heading.  Best of luck to ya - hope it gets sorted.