"FWIW, this kind of speculation has been happening for over a decade."
 
Yes, very much so. Each year we have waited only to learn that we are going to have to pay for the bug fixes.
 
Indeed, there was a claim by Cakewalk's CTO that X1 featured fixes for 10 year old bugs in it.
 
I don't need to speculate, I paid for 10 upgrades and I got some bugs fixed by being patient.
 
When does X3 come out?
 
 
 

Sharke wrote:
I don't think it spells the death of Sonar. They put out a customer survey recently, and they also just announced some new Pro Channel modules. Doesn't sound like the actions of a company that's planning to retire a product. I think the big issue here is "will they fix X2 or release X3?" And to me the silence suggests that they're not going to release another patch. If they were, they would have hinted at it by now. Whereas a totally new release is something that they'd have to give themselves more time to get ready for. I don't think they'd say anything until they had the marketing blurb ready. Hence the silence. Just my $0.02. 


Hi Sharke,
that seems to be a never ending discussion.
We already had new content club,pc modules, new forum, costumer survey and some hinds from the bakers,that they are really busy.
The real question is about the next  upgrade-  X3, or ?
Sharke hits the point!!!
 

No matter how strong, wise or determined a corporate strategy is or can be, the most successful business's are not necessarily the stiff-necked, but the ones that are flexible enough to consider restructuring said 'strategies' - and make changes where & when necessary.
 
Now although it has been suggested in another thread that Cake's best move might be to stay absolutely silent & give nothing away at all for now, in case they 'get damned', isn't watching your tired, angered, fed-up customers jumping ship & scooping up the competitors DAW, [at full price no less, not even cross-grade or upgrade prices], to the point where they can't even keep enough of them in stock to keep up with the demand, 'getting damned' already?
 
Some might even call it 'getting slammed' - against the proverbial wall!
 
A posturing of silence may look good at the Board of Directors table from the CEO, but when some 'intern, just barely out of high school with his shirt buttoned up wrong' busts through the door dripping in sweat & anxiety to interrupt the meeting with the news that customers are now bailing by the 10's & possibly by the 100's, isn't time to at least reconsider said 'silent strategies'?  
 
I certainly would!
 
These customers have paid good money, [which is many times in short supply these days], and supported this company in many ways, and hence fully deserve bug fixes and/or the news thereof, including answered tech support emails & realistic expectations, etc.
 
[Myself, I have over $1000 in 'My Registered Software' in the Cake store.]
 
When sales are going else where, it would definitely be time to 'rethink' things if it were my company or call.
 
I can't imagine otherwise.

mike_mccue
 
"FWIW, this kind of speculation has been happening for over a decade."
 
Yes, very much so. Each year we have waited only to learn that we are going to have to pay for the bug fixes.
 
Indeed, there was a claim by Cakewalk's CTO that X1 featured fixes for 10 year old bugs in it.
 
I don't need to speculate, I paid for 10 upgrades and I got some bugs fixed by being patient.
 
When does X3 come out?

There's more to every release than just some bug fixes. Narrowing it down to just that is pretty misleading and unfair. All new versions of products have fixes for old things... that's not exactly unique to SONAR. There was a lot of other work and tons of new features that went into the last 10 versions. Surely you can't ignore that?

I've got some 15 year old bug fixes I'm waiting to have fixed.
 
I tried paying every year.
 
Then I tried paying and complaining.
 
Then I tried just complaining.
 
I'm actually thinking about paying some more.
 
I like you guys.
 
all the best,
mike
 
 

Ryan Munnis [Cakewalk]

mike_mccue
 
"FWIW, this kind of speculation has been happening for over a decade."
 
Yes, very much so. Each year we have waited only to learn that we are going to have to pay for the bug fixes.
 
Indeed, there was a claim by Cakewalk's CTO that X1 featured fixes for 10 year old bugs in it.
 
I don't need to speculate, I paid for 10 upgrades and I got some bugs fixed by being patient.
 
When does X3 come out?

There's more to every release than just some bug fixes. Narrowing it down to just that is pretty misleading and unfair. All new versions of products have fixes for old things... that's not exactly unique to SONAR. There was a lot of other work and tons of new features that went into the last 10 versions. Surely you can't ignore that?

Not to be rude I agree with you in the fact that a lot of good things came out of Sonar, but I believe with all the problem reports that came in to the company that you cannot ignore that seeing as the customer has to deal with this almost every day.
 

cowboydan

grem
...If you don't like the way things are going, get the f out! But just shut the f up already!

I believe freedom of speech does apply here. Since you are not God or some other entity , just don't click on the feed.

 
+1
 
If you don't like what you read, then stop reading, but we have paid good money which entitles us every right to have our say - just as you do.
 
It's easy to see that you're frustrated, and hence have posted about that.
 
So why wouldn't we have the exact same right to post about our frustrations here?
 
Telling us to 'shut the f up' on a forum where everything posted is discussion, thought, opinion, fact or fiction is like telling the airplane not to bother heading for the runway - not gonna happen! 

mike_mccue
I've got some 15 year old bug fixes I'm waiting to have fixed.
 I tried paying every year.
 Then I tried paying and complaining.
 Then I tried just complaining.
 I'm actually thinking about paying some more.
 I like you guys.
 
all the best,
mike
 

After 15 years now they're just considered 'features'...
 
I'll probably 'pay some more' too Mike.
I'm too old to start dating a new girl....
 
 

It is not so serious, to feel very bad about Cakewalk. I think that developers and technical support are working hard on bug fixes and new features.

 
But marketing guys sometimes becomes too silly. I still think that this is the part of stupid "wow marketing strategy" how to keep all features secret and let users to be surprise as much as possible. Unfortunately this does not work nowadays, because bug fixing releases becomes the industry standard in the last decade.

Grem
Come on people! I have seen enough of these "No Update" and "The Bakers not talking to us!" threads that I am appalled that someone keeps starting ANOTHER ONE! Good God! Enough.
 
If you don't like the way things are going, get the f out! But just shut the f up already!

I am new to Sonar, so maybe my opinion is not very well informed.  But I have been in professional software development operations since 1973, in both coding and marketing positions, so I do hear  familiar themes from that experience.
 
My calculator says that is 40 years of professional software experience, which is undoubtedly longer than many of you have been alive.  In that entire time, I can't recall a single successful software vendor in a fast-moving segment who consistently divulged their true plans in detail.  I can recall hundreds of product launches where companies promised and promised with hype upon layer of hype.  In the end, none of them were successful, to my knowledge.  And conversely, the most successful companies made sure they didn't over-promise, didn't give their competition too many early clues, and tried hard not to undermine current product sales by freezing their customer base too early.
 
It is absurd to expect Cakewalk to pre-announce their plans in detail.  I do understand the frustration and anticipation that is magnified by what many here describe as a complete blackout of information.  I would note that Cakewalk does loads of communication on their Facebook site and via email campaigns.  So it isn't that they are being silent.  They just aren't revealing detailed product plans.  And regarding responsiveness to specific problems, I don't have any experience with that, but it has become common in the software business to roll solutions into the next product rather than address them immediately.  I wish that were not the case, but I don't think Cakewalk is alone in that situation.
 
I sense there may be an expectations problem here.  It seems that those who are most frustrated are viewing Sonar as a professional-grade product around which a commercial studio could be built.  That was never my expectation.  The pricing of the product indicated to me the product position was "Something approaching what a fully-equipped professional studio would use, but at a basement band price."  Those who are expecting more probably should follow Grem's advice.  But other than ProTools, which seems to be the Cadillac (and Cadillac-priced) product, my guess is that the grass isn't any greener with Cubase, Live or any of the other products in this category.  Rather than creating yet another hate mail thread, which clearly is not changing Cakewalk's marketing decisions, I suggest that folks invest that time in converting to one of the other products, and please let us know if the grass is truly greener over there.